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Please note: responses may take 1-2 business days, excluding weekends and holidays. To maintain your place in our ticket queue, please do not submit more than one inquiry as this will delay response times. We appreciate your patience and understanding, and we look forward to assisting you as soon as possible.

Contact our customer service team with any questions or concerns you may have. Be sure to also check Help Center for answers to our frequently asked questions, or visit your account for information on order status, tracking a package, updating your profile and changing your password.

For quality assurance purposes, if you are reporting damaged book(s), please be sure to attach photos of the damages to your ticket.

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