You Will Be Satisfied

by Tasca, Bob, Caldwell, Peter

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Paperback $7.49
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About

Called the world's most effective practitioner of customer satisfaction, Bob Tasca reveals how anyone whether shoe salesman, software company middle manager, or bookstore ownecan drive customer loyalty to dizzying heights. Short punchy chapters, real-life anecdotes, and bulleted lessons give readers knowledge and the tools they need to send their sales soaring.
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