The Simple Truths of Service (Ignite Reads)

Your competitive edge in today’s business environment is all about the power of loyalty. So if you want to succeed, it’s time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart. His story, along with many others, provide a toolkit for the success of your company.

“The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than five million people have been touched by this story.” — Publisher’s blurb