Privacy Policy

Book Depot Inc. (“Book Depot” or “us” or “we” or “our”) owns and operates the bookoutlet.com and bookoutlet.ca, (each a “Site”). This Privacy Policy (“Policy”) contains details about how Book Depot collects, uses, shares and stores your information when you use the Site, do business with us over the telephone, send us emails or faxes, interact with us through social media, or when you provide information to us through any other interactions you may have with Book Depot (collectively and together with the Site, the “Services”). This Policy also explains how you can exercise certain rights you may have in connection with your privacy and personal information.

This Policy covers only the Services identified above. Other websites, mobile applications, and other services, whether online or offline, may have their own privacy policies, and you should consult those accordingly. For example, the Site may contain links to external websites or other online services, including those embedded in third-party advertisements or sponsor information, which are not controlled by Book Depot. Book Depot is not responsible for the privacy practices and data collection policies for such third-party services. You should consult the privacy policies of those third-party services for details. Book Depot may also allow interaction between the Site and other online services such as social media providers. This may include plugins available through the Site that allow you to share information with persons outside of the Services. Please consult the privacy policies of such third-party providers before using them to make sure you are comfortable with the level of sharing and their privacy practices.

The Services are intended for users 18 years of age or older.

This Policy is effective as of: January 1, 2021.

Policy Changes

Book Depot reserves the right to make changes to this Policy at any time. Since this Policy may change over time as we modify or expand our Services or as applicable laws change, we suggest that you check back from time to time in order to understand how we treat your information. Our Policy’s effective date will always be set forth at the beginning and end of the Policy. Any changes will be immediately incorporated into this Policy, and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

Any change to this Policy is effective immediately. Your continued use of the Services after any changes are made to this Policy constitutes your acceptance of the changes. If any changes are unacceptable to you, you should cease all use of the Services.

If any changes to this Policy materially affect how Book Depot treats or handles personal information that you have already provided to us or that has otherwise been collected by Book Depot, we will notify you by email (if Book Depot has a valid email address to use) and give you thirty (30) days to opt-in to the changes as they pertain to your information If you do not opt-in, your information will continue to be used in a manner that is consistent with the version of this Policy under which it was collected, or the information will be deleted.

Information Book Depot May Collect

Personal information (“Personal Information”) is generally defined as information that, alone or in combination with other information, could identify, relate to, describe, reference, be reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. The information we collect includes certain kinds of Personal Information. Categories of Personal Information can include, but are not limited to, your name, shipping/billing address(es), telephone number, email address, username and password, IP address or other online identifiers, browsing or search history, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, consumer preferences, biometric information such as fingerprints, precise location information, or any other type of information that, directly or indirectly, is reasonably capable of being associated with you.

There are areas of the Services where you may be asked to provide Book Depot with Personal Information or other data, or where such Personal Information or other data may be collected from you in an automated manner. For example, Personal Information (and other related data) such as your name, shipping and billing address(es), email address, phone number, password or other account access information, credit/debit card or other payment information, and/or internet protocol (IP) address and other persistent online identifiers may be collected from you when you:

contact Book Depot with questions, comments or other messages
order Book Depot products;
purchase a Book Depot gift card;
sign up to receive Book Depot special offers, giveaways and other communications about Book Depot products and services;
participate in Book Depot contests, sweepstakes or other promotions;
complete and submit your answers to Book Depot surveys and questionnaires; and/or
otherwise provide any information to us voluntarily through the Services.

Depending on the nature of the activity, such as if you publicly upload or post content with Personal Information through the social media aspect of the Services, other users of the respective social media service and our Services may be able to view your Personal Information.

Book Depot may use your Personal Information and other data to:

process orders and payments for gift cards, products or services offered on or through the Services;
maintain proper business records and other relevant records;
respond to your questions, comments or other messages;
send you communications about Book Depot products or services;
contact you regarding your orders and shipments, or if there are issues with any content you may have uploaded or posted through the Services;
administer Book Depot special offers, giveaways, contests, sweepstakes or other promotions;
process your responses to Book Depot surveys and questionnaires;
provide ongoing technical support related to the Services;
communicate with you regarding additional uses of your Personal Information beyond the scope of this list or the Policy;
improve the content and general administration of the Services;
perform internal operations related to the Services (e.g., fraud prevention);
troubleshoot software issues and operational problems with the Services;
conduct data analysis and testing; and/or
monitor the usage of the Services

When you visit the Site, we may automatically collect certain information about your computer, browser or device, including potential Personal Information and other data about your web browser, such as your IP address, time zone, and some of the cookie identifiers that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what website or search terms referred you to the Site, and information about how you interact with the Site. To the extent such automatically collected data is reasonably capable of identifying you as Personal Information, we refer to this automatically-collected data as device information.

We collect device information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how you may be able to disable cookies, visit AllAboutCookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Book Depot Gathers Information

We may collect Personal Information when you register an account for the Services, visit certain areas of the Site, purchase products through the Services, submit questions or comments, subscribe to any communications from us, or otherwise voluntarily provide it to us.

We may collect information, including Personal Information, from third-party services such as Facebook or Google+ if you choose to create, log in, or connect to your Book Depot account using an account you maintain with the respective third-party service(s). For example, when you log in with your Facebook credentials, we may collect Personal Information from your Facebook profile, such as your email address, profile picture, and friend list. Please consult the privacy policies of each social media channel for more information about their privacy practices.

We may collect Personal Information through your communications with our customer service representatives. Book Depot may collect other Personal Information such as credit/debit card numbers or other order information whenever you authorize a transaction through the Services.

Other data, such as device information that may be Personal Information to the extent such data are reasonably capable of identifying you, could be collected in an automated manner whenever you visit or use the Services. For example, when you access or use the Services, we and third parties that may provide certain functionality on the Services, such as social media or advertising networks, may engage, receive, collect, and store certain online identifiers through automatic data collection tools including cookies, pixel tags, web beacons, embedded web links, and similar technology. These technologies may collect information including, but not limited to, your IP address, browser type, the date and time that you use the Services, referring/exit pages and URLs, number of clicks, cookies that may uniquely identify your browser, and information about your mobile device.

Cookies are small text files placed in visitors’ web browsers to store their preferences or provide certain functionality. Book Depot uses cookies to determine if you are logged on to our Site, keep track of your user preferences, and analyze user traffic on our Site to improve your user experience. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.

By using the Services, you are authorizing us to gather and retain data, including Personal Information, related to Book Depot’s provision of the Services.

What Does Book Depot Uses Your Information For

Depending on the nature of your interaction with us, Book Depot may use your Personal Information and other data to:

administer and secure your account;
maintain proper business records and other relevant records;
respond to your questions, comments or other messages;
send you Book Depot newsletters and other updates with information or advertising relating to our products or other Services;
process payment method and other order information when you order a product or anything else through the Services;
contact you if there are issues with information or content that you uploaded or posted through the Services;
provide ongoing technical support related to the Services;
communicate with you regarding additional uses of your Personal Information beyond the scope of this list and Policy;
deliver products ordered through the Services;
improve the content and general administration of the Services;
perform internal operations related to the Services (e.g., fraud prevention);
troubleshoot software issues and operational problems with the Services;
conduct data analysis and testing;
monitor the usage of the Services; and/or

Book Depot uses the contact information and order information you provide to fulfill any orders placed through the Services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the device information and other data we collect to help Book Depot screen for potential risk and fraud (in particular, your IP address and billing address), and more generally to improve and optimize our Services (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

The Site uses Google Analytics, which are web analytics services provided by Google Inc. ("Google"). These services from Google use cookies to analyze your use of the Site. The information collected by these cookies about your use of the Site (including your IP address) is transmitted to and stored on a Google server in the United States. Google uses this information to assess your use of the Site, providing reports on data such as how often you visit the Site, what pages you view when you visit the Site, and what other website you have visited prior to visiting our Site. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

View an overview of Google’s data privacy practices for Google Analytics here. For more information on Google’s privacy practices generally, please review Google’s Privacy Policy.

To opt-out of being tracked by Google Analytics, you may be able to download and install the Google Analytics Opt-out Browser Add-on.

Processing By Service Providers

Except as noted herein, Book Depot does not share or sell your Personal Information with any person or entity outside of Book Depot.

Book Depot may use certain Personal Information we collect from you to provide you with targeted advertisements or marketing communications that may be of interest to you. More specifically, the online identifiers and certain device information we collect from you, which could include Personal Information to the extent they are reasonably capable of identifying you, may be collected and managed by our outside marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our Site and elsewhere. Depending on where you reside, this sharing of potential Personal Information for targeted advertising purposes may be considered a “sale,” in which case you may have the right to opt-out of this processing activity.

You can opt-out of certain targeted advertising by following the instructions using the links below:

We are not responsible for third parties or third-party services associated with advertising and analytics services and related tracking activities. Consult their privacy policies and notices for information on their practices. You can opt-out of receiving targeted ads served by us or on our behalf by clicking here. If you opt-out, you will still see ads but they will not be personalized based on your online activity. Please note that if you disable your cookies or upgrade your browser after opting out, you will need to opt-out again. Further, if you use multiple browsers or devices you will need to execute this opt-out on each browser or device.

You can also generally opt-out of receiving targeted ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) here. You may opt-out of receiving targeted ads from other companies that perform interest-based advertising services, including some that we may work with, via the Digital Advertising Alliance (DAA) site at Your Ad Choices or by setting your web choices here. Please note that when using the ad industry opt-out tools described above, you may need to execute opt-outs for each browser or device that you use, and that other companies’ opt-outs may function differently than our opt-out.

There is no guarantee that all targeted and interest-based advertising will be removed by using the above-referenced industry opt-out tools. We are not responsible for the effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

We may disclose certain portions of your Personal Information to service providers or third-parties as necessary to fulfill the business purposes for which the Personal Information was collected. Whenever we hire other organizations to provide support services, they will be required to conform to our privacy standards. These third parties shall use the Personal Information only for purposes related to the supply of services to us and they will also respect strict contractual conditions that oblige them to maintain the confidentiality of all information.

We may share any information, including Personal Information, that we receive with vendors and service providers retained as necessary for business purposes in connection with the provision of the Services. For example, we may provide contact information such as your name, address, email address or phone number to shipping/mail and email service providers to send you products, newsletters, and other materials you order or request.

We may use a third-party service provider to process payments, and in such cases, we will share applicable Personal Information, including order information such as your payment method and related financial data, with that payment processor as necessary to fulfill your order.

The Services may allow you to share information, including Personal Information, with third-party services and social networking websites, such as Facebook. We do not share your Personal Information with them unless you direct the Services to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their website. Please consult the privacy policies of these third-party services and websites before using them to make sure you are comfortable with the level of sharing.

We may also disclose your Personal Information to other service providers and for other purposes with your permission, or for one or more of the following purposes:

To carry out our obligations and enforce our rights arising from any contracts related to your use of the Services, including for billing and collections;
As necessary or appropriate to protect the rights, property or safety of Book Depot, our customers or others;
To respond to law enforcement requests and as required by applicable law, subpoena, court order, other legal process or governmental regulations;
As otherwise described to you at or before the point when we collect your Personal Information; or
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or to transfer some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

Book Depot will not disclose your Personal Information to law enforcement entities, government entities, or other persons unless permitted or required to do so by the following: (i) any lawful method or process by which a law enforcement entity is permitted to obtain such information; (ii) a court order with sufficient notice to both Book Depot and the user so that either can contest disclosure; (iii) the user has given informed, affirmative consent in writing to the specific disclosure to the specific person for a particular purpose; (iv) Book Depot’s reasonable good faith belief that the Personal Information collected through the Services is evidence related to a crime against Book Depot or the user; and/or (v) an imminent danger of death or serious physical injury requiring disclosure of Personal Information, but only when the law enforcement entity requesting disclosure has applied for and received approval for a valid search warrant. Upon the written request of a law enforcement entity to preserve a user’s Personal Information, pending receipt of a request or demand for such Personal Information pursuant to the conditions listed above, Book Depot will retain the relevant records and evidence for 90 days from the date of the preservation request by the law enforcement entity, renewable for another 90-day period following a renewed written request by the law enforcement entity.

We may also disclose your Personal Information with other kinds of vendors and service providers if we have obtained your permission or consent to do so.

By providing to Book Depot the Personal Information and other data referenced above, you agree that Book Depot may use such Personal Information and other data in accordance with the terms of this Policy. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Book Depot neither collects nor sells the Personal Information of minors under 18 years of age.

Your Rights and Choices

Depending on where you reside, you may have one or more of the following rights with regard to Book Depot’s collection, use and sharing of your Personal Information on or through the Services:The right to request details about what Personal Information we collect, use, disclose or sell about you;

The right to request the deletion or correction of Personal Information we have collected or maintain about you;
The right to opt-out of any sale of your Personal Information; and
The right not to receive discriminatory treatment by Book Depot, in terms of the services, products and prices offered on or through our Services, because you exercised these rights regarding the collection, use and sharing of your Personal Information.

If you would like to request the ability to access, review, edit, delete or have us properly dispose of any of the Personal Information that Book Depot collected about you, if you would like to opt-out of receiving further information from Book Depot, or limit what we share, or if you otherwise wish Book Depot to cease using your Personal Information in the manners specified in this Policy (subject to any applicable legal exceptions), you can do so by emailing us at [email protected] or by calling us at 800-801-7193

Copy of Personal Information:

We will strive to keep all Personal Information in our files complete, up-to-date and accurate.You or a person authorized on your behalf has the right to request to see and obtain a copy of your Personal Information and to request changes or corrections to inaccurate or incomplete information. Please note that we may charge a minimal fee for processing such requests.

You may be able to opt-out of Book Depot sharing your Personal Information with the entities identified in this Policy/Notice by contacting us using the information above, unless the sharing of your Personal Information is necessary to perform one of the following business purposes: to count ad impressions and evaluate their effectiveness; to detect, protect against, and prosecute security incidents; to debug or troubleshoot functional errors that may arise with the Services; to complete short-term tasks related to an existing interaction you have with Book Depot; to maintain or service your account; to process payments and fulfill orders or other transactions you authorize; to verify your customer information; and to ensure the safety and quality of the Services.

Any removal of content by Book Depot does not ensure or guarantee complete or comprehensive removal in all places. The content may have been shared or reposted by other parties, or federal, provincial or state law may require maintenance of the content or information. Book Depot will do its best to accommodate your request, but we cannot guarantee we can remove all Personal Information from the specified uses. Therefore, please be as specific as possible in your request. If the request relates to information that Book Depot needs to make certain Services function properly for you, you may not be able to use those Services properly moving forward. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise to perform a contract we entered into with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546) (as applicable);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with a legal obligation; or
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Book Depot reserves the right to maintain proper business records as required by law, or for otherwise legitimate business purposes to the extent permitted by law, even if such records contain your Personal Information.

Book Depot is required to verify the identity of any person or entity that requests the disclosure or deletion of Personal Information. If you have a password-protected account with us, we will use our existing authentication procedures to verify your identity. For most other requests, Book Depot will ask you to provide information that matches at least two pieces of Personal Information we store about you before responding to your request. If you would like to request the specific pieces of your Personal Information that Book Depot has collected, or if you would like us to delete highly sensitive information, you will need to match at least three pieces of information we store about you, and you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information you are requesting.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Book Depot does not knowingly collect any information from persons under 13 years of age, nor are the Services directed at or intended for persons under 13 years of age. If a person under 13 years of age uploads/posts information through the Services without authorization, and such information becomes publicly available, please contact us immediately at [email protected] . If Book Depot learns we have collected or received Personal Information from any person under 18 years of age, Book Depot will delete such information immediately. Again, any removal of content by Book Depot does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content or information.

California Residents Only:

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for those third parties' direct marketing purposes and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at [email protected] .Some browsers also have a ”do not track” feature that lets you tell a website that you do not want to have your online activities tracked, and Book Depot will attempt to treat such technical signals as valid opt-out requests for online tracking related to targeted advertising. To learn more about other ways to opt-out of certain kinds of targeted advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website. Options you select are browser- and device-specific, and there is no guarantee that these industry-provided opt-out tools will prevent all targeted advertising.

Email:

Email Communications

By providing us with your email address, you agree to receive communication primarily through email. This means that you are opting in to receive email communications from Book Depot and its brands, in accordance with the guidelines and limitations outlined below. You will always have the option to “opt out” or “unsubscribe” from these emails after initially opting in. Please refer to the unsubscribe link at the bottom of every email.

Emails for Book Outlet will be sent from the domain [email protected] or if you signed up for Book Outlet Store emails, these will come from [email protected].

Email Communications Subject to Implied Consent

In some instances, your consent to receive email communications from us will be implied. For example, when you provide your email address to us at the time of making a purchase on the website, your consent to receive emails related to the transaction—e.g., a purchase or shipping confirmation email—is implied. When your consent is implied, we will only send you email communications that directly apply to the business purpose of your original request, and your implied consent will automatically expire once the business purpose of your transaction has completed. All email addresses that fall under implied consent guidelines will expire from our email database 24 months to your last interaction with the brand, unless you choose to withdraw or change your consent prior to that date.

Email Communications Subject to Express Consent

If you would like to receive email communications regarding products, promotions, contests, and surveys that may be of interest to you, it is necessary for you to provide express consent. You can provide this consent by signing up for an account on a Book Depot website or responding to a direct communication request for consent. Once you have given express consent, it will remain in effect and will not expire unless you explicitly request to "opt out" or "unsubscribe".

Unsubscribing from Email Communication

Within every email communication we send, we will always offer you the chance to "opt out" or "unsubscribe". If you wish to unsubscribe from our email communications, simply click on the unsubscribe link located at the bottom of any of our emails.

Forwarding/Sharing of Email Communication

If you forward or share any email communications you have received from us, you assume responsibility for the email communication. As a result, Book Depot will not be held liable for any responsibilities or liabilities that may arise from the transmission of that email communication to another party.

Anti-Spam

Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by Book Depot Inc. and you can contact us at [email protected] or

Book Depot, Attention: Compliance

67 Front Street North

Thorold, Ontario, Canada L2V 1X3

Securing Personal Information

While Book Depot takes the issue of protecting your Personal Information seriously, you should exercise discretion in what information you disclose and/or transmit through the Site. Book Depot cannot guarantee that information sent over the internet is fully secure. The transmitted information may be intercepted by others before it reaches Book Depot. If you are concerned about sending information to Book Depot over the internet, please send the information by mail or call us to make other arrangements. Book Depot is not responsible for the security of information sent over the internet.

We take all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.

We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices.

Book Depot retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. Book Depot will also retain collected information connected to business records for periods of time required by law. If Book Depot determines that collected information is no longer needed, it will delete such information. Our collection times will be consistent with applicable law.

Children's Privacy

The Services are intended for individuals 18 years of age and older located in the United States and Canada.

The Services are not directed at, marketed to, nor intended for, individuals under 18 years of age. No one under the age of 13 is permitted to provide any information on or through the Services. If you are under 13 years of age, DO NOT use or provide any information on or through the Services; use any of the Services’ features; use any interactive or public commenting feature on the Services; and/or provide any information about yourself to Book Depot. Book Depot does not and will not knowingly collect any information, including Personal Information, from any person under 13 years of age and Book Depot will take prompt steps to delete any such information if it is inadvertently received. If Book Depot learns that we have received Personal Information from any person under 13 years of age, Book Depot will delete that information. If you believe Book Depot might have information from or about any person under 13 years of age, please contact us immediately at: [email protected].

Non-U.S. Concerns

If you provide information to Book Depot from outside of the United States, you do so at your own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding your use of the Services, and any related data collection. You also agree and acknowledge that by providing any information, including Personal Information, through the Services, that such information will be transmitted to, and stored in, the United States.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information, you consent to any transfer and processing in accordance with this Policy.

Legal Residents of Canada: Your personal information may be stored, processed or otherwise used by our affiliates, our service providers, both inside and outside of Canada or us. As a result, the applicable country's courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws.

Depending on the nature of the personal information, it may be stored in our or in various computer systems we use or that are used by our service suppliers, or in storage installations we use or that are used by our service suppliers.

How We Handle EU Data

If you reside within the European Economic Area (the “EEA,” which includes the 27 European Union Member States, Iceland, Norway and Liechtenstein), Switzerland or the United Kingdom (collectively, the “EU”), then Book Depot handles your Personal Information and data according to the terms of this Policy, unless the exceptions in this section apply, pursuant to the General Data Protection Regulation (“GDPR”).

Book Depot will collect, process and use your Personal Information as described in this Policy and for the purposes set forth in this Policy. With the exception of uses for which we have obtained your consent, your Personal Information is processed in support of legitimate interests as described in this Policy.

If you reside within the EU, we will seek your consent before using your Personal Information to serve you relevant content and educational materials based on your personal preferences, interests, location and other information that you provide to Book Depot in connection with your use of the Services.Under the GDPR, users in the EEA have the following rights regarding Book Depot’s processing of Personal Information:

the right to request details on the Personal Information we hold about you at any time;
the right to update and correct any inaccurate Personal Information Book Depot holds about you;
the right to withdraw any consent for marketing activities or processing of Personal Information that you might have provided to Book Depot;
the right to request erasure of Personal Information;
the right to request restriction of Book Depot’s processing of your Personal Information;
the right to object at any time to Book Depot’s processing of Personal Information concerning you; and
the right to request the portability of Personal Information you provided to Book Depot.

If you would like to review, edit or delete any of the Personal Information Book Depot collected from you, if you wish Book Depot to stop using your Personal Information in the manners specified in this Policy, or if you would like to exercise the rights listed above in any other way, please contact us at [email protected].

Under the GDPR, users in the EEA also have the right to lodge a complaint about Book Depot’s processing of your Personal Information with a supervisory authority. In particular, such users may lodge a complaint in the Member State where the user lives or works or where the alleged violation took place.

To protect your Personal Information, Book Depot’s Services use appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and other data stored on our Services.

Book Depot retains Personal Information only for as long as necessary to fulfill the stated purpose for which the Personal Information was collected or otherwise processed, and thereafter for a variety of legitimate legal or business purposes. These may include retention periods that are: (i) mandated by law, contract or similar obligations applicable to Book Depot’s business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records. We will delete your Personal Information as soon as the respective purpose of use is not applicable anymore and no legal obligation to retain such data exists. If you have any questions about the security or retention of your Personal Information, you can contact us at [email protected].

Your Personal Information may be disclosed to and processed by staff operating in the United States. Disclosure will be to individuals who work for Book Depot, our subsidiaries, related companies, and companies with which we have contracted to process or store this data on Book Depot’s behalf. The individuals and organizations that receive Personal Information as a result of international transfers out of the EU must follow our express instructions with respect to the use of Personal Information and they must comply with appropriate security measures to protect your information.

Terms of Use

The Book Depot Terms of Use are incorporated by reference into this Policy/Notice. The Terms of Use can be found here.

Contact Information

If you have any questions regarding this Policy, the Services, or your other interactions with Book Depot, please contact Book Depot’s Privacy Officer at:

Email:

Phone:

Mail:

[email protected]

Book Depot, Attn: Compliance

67 Front Street North

Thorold, Ontario

Canada, L2V 1X3

It is the policy of Book Depot to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact us.

This Policy was last updated on January 1, 2021

PRIVACY POLICY

Book Depot Inc., Inc. (“Book Depot Inc.” or “us” or “we” or “our”) owns and operates bookoutlet.com and bookoutlet.ca (each a “Site”). This Privacy Policy (“Policy”) contains details about how Book Depot Inc. collects, uses, shares, and stores your information when you use the Site, do business with us over the telephone, send us emails or faxes, interact with us through social media or SMS messages or when you provide information to us through any other interactions you may have with Book Depot Inc. (collectively and together with the Site, the “Services”). This Policy also explains how you can exercise certain rights you may have in connection with your privacy and personal information.

This Policy covers only the Services identified above. Other websites, mobile applications, and other services, whether online or offline, may have their own privacy policies, and you should consult those accordingly. For example, the Site may contain links to external websites or other online services, including those embedded in third-party advertisements or sponsor information, which are not controlled by Book Depot Inc.. Book Depot Inc. is not responsible for the privacy practices and data collection policies for such third-party services. You should consult the privacy policies of those third-party services for details. Book Depot Inc. may also allow interaction between the Site and other online services such as social media providers. This may include plugins available through the Site that allow you to share information with persons outside of the Services. Please consult the privacy policies of such third-party providers before using them to make sure you are comfortable with the level of sharing and their privacy practices. Lastly, we are not responsible for the data processing practices of the internet browser provider you choose to use when accessing our Site or using our Services.

The Services are intended for users 18 years of age or older.

This Policy is effective as of: November 11, 2024.

For ease of reference, you may click on any of the following links to jump to one of the sections addressed below:

Policy Changes
Information Book Depot Inc. May Collect
How Book Depot Inc. Uses Your Information
Processing by Third-Party Recipients
Privacy Acceptance
Your Rights and Choices
Email Communications
Securing and Retaining Personal Information
Personal Information of California Residents
Children’s Privacy
Non-U.S. Concerns
How We Handle EU Data
Terms of Use
Contact Information

Policy Changes —

Book Depot Inc. reserves the right to make changes to this Policy at any time. Since this Policy may change over time as we modify or expand our Services or as applicable laws change, we suggest that you check back from time to time to understand how we treat your information. Our Policy’s effective date will always be set forth at the beginning of the Policy. Any changes will be immediately incorporated into this Policy and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.

If any changes to this Policy materially affect how Book Depot Inc. treats or handles Personal Information (as defined below) that you have already provided to us or that has otherwise been collected by Book Depot Inc., we will notify you by email (if Book Depot Inc. has a valid email address to use) and give you thirty (30) days to opt-in to the changes as they pertain to your information If you do not opt-in, your information will continue to be used in a manner that is consistent with the version of this Policy under which it was collected, or the information will be deleted.

Information Book Depot Inc. May Collect —

More specifically, there are areas of the Services where you may be asked to provide Book Depot Inc. with Personal Information or other data, via an online form on our Site or when you communicate with us through other methods of communication such as SMS or a phone call, or where such Personal Information or other data may be collected from you in an automated manner through online tracking technologies, including tracking pixels. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

For example, Personal Information (and other related data) such as your name, shipping and billing address(es), email address, phone number, password or other account access information, credit/debit card or other payment information, professional or employment-related information (to the extent that you submit an application for employment with us), consumer preferences (including products you have marked as a “favorite” on our Site), account access and loyalty program points information, and/or internet protocol (IP) address and other persistent online identifiers may be collected from you when you:

Register an account for the Services;
Contact Book Depot Inc. with questions, comments, or other messages;
Order Book Depot Inc. products;
Purchase a Book Depot Inc. gift card;
Sign up to receive Book Depot Inc. special offers, giveaways, and other communications about Book Depot Inc. products and services;
Participate in Book Depot Inc. contests, sweepstakes, or other promotions;
Complete and submit your answers to Book Depot Inc. surveys and questionnaires; and/or
Otherwise provide any information to us voluntarily through the Services.

When you visit the Site, we may automatically collect certain information about your computer, browser, or device, including potential Personal Information and other data about your web browser, such as your IP address, time zone, and some of the cookie identifiers that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what website or search terms referred you to the Site, and information about how you interact with the Site. To the extent such automatically collected data is reasonably capable of identifying you as Personal Information, we refer to this automatically-collected data as “Device Information”.

We may collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how you may be able to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We may collect information, including Personal Information, from third-party services such as Facebook or Google+ if you choose to create, log in, or connect to your Book Depot Inc. account using an account you maintain with the respective third-party service(s). For example, when you log in with your Facebook credentials, we may collect Personal Information from your Facebook profile, such as your email address, profile picture, and friend list. Any third-party services you use to log in or connect to our Services also may collect certain data about your use of our Site and other Services, which could include Personal Information, to the extent such data is reasonably capable of being associated with you. Please consult the privacy policies of each social media channel for more information about their privacy practices.

We may also collect Personal Information through your communications with our customer service representatives. Book Depot Inc. may collect other Personal Information such as credit/debit card numbers or other order information whenever you authorize a transaction through the Services.

Other data, such as Device Information, that may be Personal Information to the extent such data are reasonably capable of identifying you, could be collected in an automated manner whenever you visit or use the Services. For example, when you access or use the Services, we and third parties that may provide certain functionality on the Services, such as social media or advertising networks, may engage, receive, collect, and store certain online identifiers through automatic data collection tools including cookies, pixel tags, web beacons, embedded web links, and similar technology. These technologies may collect information including, but not limited to, your IP address, browser type, the date and time that you use the Services, referring/exit pages and URLs, number of clicks, cookies that may uniquely identify your browser, and information about your mobile device.

As previously stated above, cookies are small text files placed in visitors’ web browsers to store their website preferences or provide certain functionality to websites. Book Depot Inc. uses cookies to determine if you are logged on to our Site, keep track of your user preferences, and analyze user traffic on our Site to improve your user experience. Most browsers allow you to block and delete cookies. However, if you do that, the Services may not work properly.

Book Depot Inc. neither collects nor sells the Personal Information of minors under 18 years of age.

By using the Services, you are authorizing us to gather and retain data, including Personal Information, related to Book Depot Inc.’s provision of the Services in accordance with this Policy.

How Book Depot Inc. Uses Your Information —

Depending on the nature of your interaction with us, Book Depot Inc. may use your Personal Information and other data to:

Administer and secure your account;
Maintain proper business records and other relevant records;
Respond to your questions, comments, or other messages;
Send you Book Depot Inc. emails and other updates with transactional information (ie. order updates) or advertising relating to our products or other Services when you create an account with us and/or subscribe to our marketing emails;
Process payment method and other order information when you order a product or anything else through the Services;
Contact you if there are issues with information or content that you uploaded or posted through the Services (e.g., contacting you regarding any inappropriate user generated content on our social pages);
Provide ongoing technical support related to the Services;
Communicate with you and/or obtain your consent regarding additional uses of your Personal Information beyond the scope of this list and Policy;
Deliver products ordered through the Services;
Improve the content and general administration of the Services;
Perform internal operations related to the Services (e.g., fraud prevention);
Troubleshoot software issues and operational problems with the Services;
Conduct data analyses and testing based on your activity on our Site or through your use of the Services;
Monitor your usage of the Services for internal compliance and advertising/marketing purposes;
Provide you with targeted advertising or marketing communications that may be of interest to you; and/or
Run our day-to-day business and facilitate corporate or other business transactions.

Book Depot Inc. uses the contact information and order information you provide to fulfill any orders placed through the Services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We use the Device Information and other data we collect to help Book Depot Inc. screen for potential risk and fraud (in particular, your IP address and billing address), and more generally to improve and optimize our Services (for example, by referring users to the US or Canadian specific instance of our Site based on the country the user resides, generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

The Site use Google Analytics, which are web analytics services provided by Google Inc. ("Google"). These services from Google analytical tracking technologies to analyze your use of the Site. The information collected by these tracking technologies about your use of the Site (including your IP address) is transmitted to and stored on a Google server in the United States. Information that Google may collect for analytical tracking purposes may include page views, scrolls, videos or links that were clicked, a unique client ID attributable to your device and browser information, your approximate age, gender, interests, language settings on your device or browser, and approximate location metadata derived from your IP address (city, state, and country). Google uses this information to assess your use of the Site, providing reports on data such as how often you visit the Site, what pages you view when you visit the Site, and what other websites you have visited prior to visiting our Site, so that we have a better understanding of the web traffic on our Site and to personalize your experience on our Site. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

View an overview of Google’s data privacy practices for Google Analytics at https://support.google.com/analytics/answer/6004245. For more information on Google’s privacy practices generally, please review Google’s privacy policy at https://policies.google.com/privacy.

To opt-out of being tracked by Google Analytics, you may be able to download and install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout. You also may limit Google’s use of your data for advertising purposes by making selections through Google’s Ad Settings, available at http://www.google.com/settings/ads/onweb/.

Processing by Third-Party Recipients —

Except as noted herein, Book Depot Inc. does not share or sell your Personal Information with any person or entity outside of Book Depot Inc..

Data Analytics / Advertising Providers

Book Depot Inc. may use certain Personal Information we collect from you to provide you with targeted advertisements or marketing communications that may be of interest to you. More specifically, the online identifiers and certain Device Information we collect from you, which could include Personal Information to the extent they are reasonably capable of identifying you, may be collected and managed by our outside marketing vendors in order to provide you with targeted ads based on what you appear to be interested in as a result of your activity online, both on our Site and elsewhere. Depending on where you reside, this sharing of potential Personal Information for targeted advertising purposes may be considered a “sale,” and/or you may otherwise have the right to opt-out of such sharing for purposes of targeted advertising.

There are multiple ways you may submit a request to opt out of such sharing:

First, you can opt-out of certain targeted advertising directly with the third-party data analytics or advertising provider online by following the instructions using the links below:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

We are not responsible for third parties or third-party services associated with advertising and analytics services and related tracking activities performed outside of our Site and/or Services. Consult their privacy policies and notices for information on their practices.

Second, you can also generally opt-out of receiving targeted ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) by visiting http://optout.networkadvertising.org/. You may opt-out of receiving targeted ads from other companies that perform interest-based advertising services, including some that we may work with, via the Digital Advertising Alliance (DAA) site at http://optout.aboutads.info/ or https://youradchoices.ca/. Please note that when using the ad industry opt-out tools described above, you may need to execute opt-outs for each browser or device that you use, and that other companies’ opt-outs may function differently than our opt-out.

Please note that there is no guarantee that all targeted and interest-based advertising will be removed by using the above-referenced industry opt-out tools. We are not responsible for the effectiveness of, or compliance with, any third parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

Lastly, you can contact us directly to opt-out of receiving targeted ads served by us or on our behalf by clicking by amending your cookie preferences on the website. If you opt-out, you will still see ads, but they will not be personalized based on your online activity. Please note that if you disable your cookies or upgrade your browser after opting out, you will need to opt-out again. Further, if you use multiple browsers or devices you will need to execute this opt-out on each browser or device.

Book Depot Inc. Vendors and Other Third-Party Recipients

We may disclose certain portions of your Personal Information to other service providers, vendors, or third parties as necessary to fulfill the business purposes for which the Personal Information was collected. Whenever we hire other organizations to provide support services, they will be required to conform to the privacy standards expressed in this Policy. These third parties shall use the Personal Information only for purposes related to the supply of services to us and they will also respect contractual conditions that oblige them to maintain the confidentiality of all information.

We may share any data that we receive, including Personal Information, with vendors and service providers retained as necessary for business purposes in connection with the provision of the Services who are bound by obligations of confidentiality. For example, we may provide contact information such as your name, address, email address, or phone number to shipping/mail and email service providers to send you products, newsletters, and other materials you order or request.

We may use a third-party provider to process payments, and in such cases, we will share applicable Personal Information, including order information such as your payment method and related financial data, with that payment processor as necessary to fulfill your order.

The Services may allow you to share information, including Personal Information, with third-party services and social networking website, such as Facebook or Google+, for purposes of allowing you to log onto our Sites using your third party or social networking account. We do not share your Personal Information with them unless you direct the Services to share it. Their use of the information will be governed by their privacy policies, and you may be able to modify your privacy settings on their website. Please consult the privacy policies of these third-party services before using them to make sure you are comfortable with their level of Personal Information sharing.

We may also disclose your Personal Information to other service providers and for other purposes with your permission, or for one or more of the following purposes:

To carry out our obligations and enforce our rights arising from any contracts related to your use of the Services, including for billing and collections;
As necessary or appropriate to protect the rights, property, or safety of Book Depot Inc., our customers, or others;
To respond to law enforcement requests and as required by applicable law, subpoena, court order, other legal process, or governmental regulations;
As otherwise described to you at or before the point when we collect your Personal Information and/or obtain your consent (to the extent required under applicable privacy laws); or
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale, or to transfer some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred.

Book Depot Inc. will not disclose your Personal Information to law enforcement entities, government entities, or other persons unless permitted or required to do so by the following: (i) any lawful method or process by which a law enforcement entity is permitted to obtain such information; (ii) a court order with sufficient notice to both Book Depot Inc. and the user so that either can contest disclosure; (iii) the user has given informed, affirmative consent in writing to the specific disclosure to the specific person for a particular purpose; (iv) Book Depot Inc.’s reasonable good faith belief that the Personal Information collected through the Services is evidence related to a crime against Book Depot Inc. or the user; and/or (v) there is an imminent danger of death or serious physical injury requiring disclosure of Personal Information, but only when the law enforcement entity requesting disclosure has applied for and received approval for a valid search warrant. Upon the written request of a law enforcement entity to preserve a user’s Personal Information, pending receipt of a request or demand for such Personal Information pursuant to the conditions listed above, Book Depot Inc. will retain the relevant records and evidence for 90 days from the date of the preservation request by the law enforcement entity, renewable for another 90-day period following a renewed written request by the law enforcement entity.

We may also disclose your Personal Information with other kinds of vendors and service providers if we have obtained your permission or consent to do so.

The above third-party Personal Information sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Please see our Mobile Terms of Service here for information on our mobile messaging service.

Privacy Acceptance —

By providing to Book Depot Inc. the Personal Information and other data referenced above, you agree that Book Depot Inc. may use and disclose such Personal Information and other data in accordance with the terms of this Policy. We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice and/or obtaining your consent (to the extent required under applicable privacy laws).

Your Rights and Choices —

Depending on where you reside, you may have one or more of the following rights with regard to Book Depot Inc.’s collection, use, and sharing of your Personal Information on or through the Services:

The right to request details about you and/or receive a copy of what Personal Information we collect, use, disclose, or sell about you;
The right to request the deletion or correction of Personal Information we have collected or maintained about you;
The right to opt-out of any sale of your Personal Information;
The right to opt-out of the sharing of your Personal Information for purposes of targeted advertising;
The right to restrict certain uses of your Personal Information;
The right to consent to certain uses and/or disclosures of your Personal Information (including the collection of Personal Information considered sensitive under applicable data privacy laws) and the ability to withdraw your consent for such processing;
The right to have a copy of your Personal Information provided to you in a portable format;
The right to complain and/or appeal our rejection of your data privacy request with an applicable data protection authority;
the right to be informed when technology is being used that includes features that identifies, locates, or carries out profiling activities about an individual and the right to receive information on the means to activate such identification, location or profiling activities;
The right to know and to opt-out of any profiling or automated decision-making activities that may be made with respect to your Personal Information; and/or
The right not to receive discriminatory treatment by Book Depot Inc., in terms of the services, products, and prices offered on or through our Services, because you exercised these rights regarding the collection, use, and sharing of your Personal Information.

If you would like to request the ability to access, review, edit, delete, or have us properly dispose of any of the Personal Information that Book Depot Inc. collected about you, if you would like to opt-out of receiving further information from Book Depot Inc., or limit what we share, or if you otherwise wish Book Depot Inc. to cease using your Personal Information in the manners specified in this Policy (subject to any applicable legal exceptions), you can do so by emailing us at [email protected] or by calling us at 8008017193. Quebec residents should send their requests in writing to the email [email protected]

You or a person authorized on your behalf may have the right to request to see and obtain a copy of your Personal Information and to request changes or corrections to inaccurate or incomplete information. Please note that, to the extent permitted under applicable privacy laws, we may charge a minimal fee for processing such requests.

You may be able to opt-out of Book Depot Inc. sharing your Personal Information with the entities identified in this Policy by contacting us using the information above, unless the sharing of your Personal Information is otherwise needed to provide Services to you or for a purpose that is otherwise permitted under applicable data privacy laws.

Any removal of content by Book Depot Inc. does not ensure or guarantee complete or comprehensive removal in all places. The content may have been shared or reposted by other parties who act outside of any business relationship with us or may not cooperate with our request for them to delete your Personal Information, or federal, provincial, or state law may require maintenance of the content or information. Book Depot Inc. will do its best to accommodate your request, but we cannot guarantee we can remove all Personal Information from the specified uses. Therefore, please be as specific as possible in your request. If the request relates to information that Book Depot Inc. needs to make certain Services function properly for you, you may not be able to use those Services properly moving forward.

Book Depot Inc. reserves the right to maintain proper business records as required by law, or for otherwise legitimate business purposes to the extent permitted by law, even if such records contain your Personal Information.

You may grant an authorized agent written permission to submit requests regarding your Personal Information, but we may deny authorized agent requests absent proof that you authorized such agent to act on your behalf, or if we are unable to verify your identity. To verify a request from an authorized agent, we may require proof that you gave the authorized agent signed permission to submit the request, such as requiring you to verify your identity directly with us or directly confirming with us that you provided permission for the authorized agent to submit your request.

Book Depot Inc. is required to verify the identity of any person or entity that requests the disclosure or deletion of Personal Information. If you have a password-protected account with us, we will use our existing authentication procedures to verify your identity, however, making a verifiable consumer request does not require you to create an account with us. For most other requests, Book Depot Inc. will ask you to provide information that matches at least two pieces of Personal Information we store about you before responding to your request. If you would like to request the specific pieces of your Personal Information that Book Depot Inc. has collected, or if you would like us to delete highly sensitive information, you will need to match at least three pieces of information we store about you, and you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information you are requesting.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Under such circumstances, we may follow up with you for additional information as reasonably necessary to authenticate your request.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Email Communications —

By providing us with your email address, you agree to receive communication from us primarily through email. This means that you are opting in to receive email communications from Book Depot Inc., and its brands, in accordance with the guidelines and limitations outlined below. You will always have the option to “opt out” or “unsubscribe” from these emails after initially opting in. To opt out of our emails at any time, please click the unsubscribe link at the bottom of every email you receive from us. We will subsequently stop sending you marketing communication within 1-2 business days of receiving your opt out request.

Emails for Book Outlet will be sent from the [email protected] email address

We will not send email to you without your consent, which may be express or implied, to the extent required under applicable privacy laws.

Emails Subject to Implied Consent

In some instances, your consent to receive email communications from us will be implied. For example, when you provide your email address to us at the time of making a purchase on the Site, your consent to receive emails related to the transaction—e.g., a purchase or shipping confirmation email—is implied. When your consent is implied, we will only send you email communications that directly apply to the business purpose of your original request, and your implied consent will automatically expire once the business purpose of your transaction has completed. All email addresses that fall under implied consent guidelines will expire from our email database 24 months after your last interaction with Book Depot Inc., unless you choose to withdraw or change your consent prior to that date.

Emails Subject to Express Consent

If you would like to receive email communications regarding products, promotions, contests, our loyalty program or newsletter, and surveys that may be of interest to you, it is necessary for you to provide express consent. You can provide this consent by signing up for an account on a Book Depot Inc. website or responding in writing to a direct communication request for consent. Once you have given express consent, it will remain in effect and will not expire unless you explicitly request to "opt out" or "unsubscribe".

Within every email communication we send, we will always offer you the chance to “opt out” or “unsubscribe”. If you wish to unsubscribe from our email communications, simply click on the unsubscribe link located at the bottom of any of our emails.

If you forward or share any email communications you have received from us, you assume responsibility for the email communication. As a result, Book Depot Inc. will not be held liable for any responsibilities or liabilities that may arise from the transmission of that email communication to another party.

Anti-spam: Where required under applicable law, we will seek your express consent to contact you, including by way of commercial electronic messages. This consent is sought by Book Depot Inc. Inc., and you can contact us at [email protected] or [email protected] or by mail at:

Book Depot Inc.

Attention: Compliance

67 Front Street North

Thorold, Ontario, Canada L2V 1X3

Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have otherwise consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry.

Securing and Retaining Personal Information —

While Book Depot Inc. takes the issue of protecting your Personal Information seriously, you should exercise discretion in what information you disclose and/or transmit through the Site. Book Depot Inc. cannot guarantee that information sent over the internet is fully secure. The transmitted information may be intercepted by others before it reaches Book Depot Inc.. If you are concerned about sending information to Book Depot Inc. over the internet, please send the information by mail or call us to make other arrangements. Book Depot Inc. is not responsible for the security of information sent over the internet.

We take all reasonable steps to protect the security and confidentiality of your personal information. We use appropriate organizational, technological, and physical safeguards to protect the Personal Information within our custody or control against unauthorized access, alteration, disclosure, or destruction of your Personal Information and other data stored on our Services.

We store personal information in electronic and physical files using security measures intended to keep the personal information secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols and encryption, and security software. We conduct audits and monitor compliance with our privacy practices.

Book Depot Inc. retains Personal Information only for as long as necessary to fulfill the stated purpose for which the Personal Information was collected or otherwise processed, and thereafter for a variety of legitimate legal or business purposes. These may include retention periods that are: (i) mandated by law, contract, or similar obligations applicable to Book Depot Inc.’s business operations; (ii) for preserving, resolving, defending, or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.

Book Depot Inc. will also retain collected information connected to business records for periods of time required by bookkeeping laws. If Book Depot Inc. determines that collected information is no longer needed for the purpose for which it was collected or is no longer needed to comply with law, it will delete such information. Our collection times will be consistent with applicable law.

If you have any questions about the security or retention of your Personal Information, you can contact us at [email protected].

Personal Information of California Residents —

If you are a California resident, please see our Annual CCPA Privacy Policy for further details on our data processing activities and your privacy rights under California law.

Children’s Privacy —

The Services are intended for individuals 18 years of age and older located in the United States and Canada.

The Services are not directed at, marketed to, nor intended for, individuals under 18 years of age. No one under the age of 18 is permitted to provide any information on or through the Services. If you are under 18 years of age, DO NOT use or provide any information on or through the Services; use any of the Services’ features; use any interactive or public commenting feature on the Services; and/or provide any information about yourself to Book Depot Inc.. Book Depot Inc. does not and will not knowingly collect any information, including Personal Information, from any person under 18 years of age, and Book Depot Inc. will take prompt steps to delete any such information if it is inadvertently received. If Book Depot Inc. learns that we have received Personal Information from any person under 18 years of age, Book Depot Inc. will delete that information. Again, as previously stated above, any removal of content by Book Depot Inc. does not ensure or guarantee complete or comprehensive removal of the content in all places. If you believe Book Depot Inc. might have information from or about any person under 18 years of age, please contact us immediately at: [email protected].

Non-U.S. Concerns —

If you provide information to Book Depot Inc. from outside of the United States, you do so at your own risk. You also agree and acknowledge that by providing any information, including Personal Information, through the Services, that such information will be transmitted to, and stored in Canada.

Legal Residents Outside of the United States or Canada: If you are visiting our Site and reside in the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to Canada and to the processing of your Personal Information globally. By providing your information, you consent to any transfer and processing in accordance with this Policy.

Legal Residents of Canada: Your personal information may be stored, processed, or otherwise used by us and/or our affiliates, our service providers, both inside and outside of Canada, including in Ontario, Canada and the United States. As a result, the applicable country's courts, governments, or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws.

Depending on the nature of the Personal Information, it may be stored in our or in various computer systems we use or that are used by our service suppliers, or in storage installations we use or that are used by our service suppliers.

How We Handle EU Data —

If you reside within the European Economic Area (the “EEA,” which includes the 27 European Union Member States, Iceland, Norway, and Liechtenstein), Switzerland, or the United Kingdom (collectively, the “EU”), then Book Depot Inc., as a data controller, handles your Personal Information and data according to the terms of this Policy, unless the exceptions in this section apply, pursuant to the General Data Protection Regulation (“GDPR”).

Book Depot Inc. will collect, process, and use your Personal Information as described in this Policy and for the purposes set forth in this Policy. With the exception of uses for which we have obtained your consent, your Personal Information is processed pursuant to the following legal bases of processing:

Processing that is in pursuance to a contract (e.g., processing Personal Information to provide services to customers);
Processing to comply with a legal or regulatory obligation to which Book Depot Inc. is subject (e.g., processing Personal Information pursuant to a court order); and
And processing in support of legitimate interests as described in this Policy.

If you reside within the EU, we will seek your consent before using your Personal Information to serve you relevant content and informational materials based on your personal preferences, interests, location, and other information that you provide to Book Depot Inc. in connection with your use of the Services.

Under the GDPR, users in the EEA have the following rights regarding Book Depot Inc.’s processing of Personal Information:

The right to request details on the Personal Information we hold about you at any time;
The right to update and correct any inaccurate Personal Information Book Depot Inc. holds about you;
The right to withdraw any consent for marketing activities or processing of Personal Information that you might have provided to Book Depot Inc.;
The right to request erasure of Personal Information;
The right to request restriction of Book Depot Inc.’s processing of your Personal Information;
The right to object at any time to Book Depot Inc.’s processing of Personal Information concerning you;
The right to know whether any automated decisions using artificial intelligence/profiling were made about you; and
The right to request the portability of Personal Information you provided to Book Depot Inc.

If you would like to review, edit or delete any of the Personal Information Book Depot Inc. collected from you, if you wish Book Depot Inc. to stop using your Personal Information in the manners specified in this Policy, or if you would like to exercise the rights listed above in any other way, please contact us at [email protected].

Under the GDPR, users in the EEA also have the right to lodge a complaint about Book Depot Inc.’s processing of your Personal Information with a supervisory authority. In particular, such users may lodge a complaint in the Member State where the user lives or works or where the alleged violation took place.

Your Personal Information may be disclosed to and processed by staff operating in the United States. Disclosure will be to individuals who work for Book Depot Inc., our subsidiaries, related companies, and companies with which we have contracted to process or store this data on Book Depot Inc.’s behalf. The individuals and organizations that receive Personal Information as a result of international transfers out of the EU must follow our express instructions with respect to the use of Personal Information, and they must comply with appropriate security measures to protect your information.

Terms of Use —

The Book Depot Inc. Terms of Use are incorporated by reference into this Policy/Notice. The Terms of Use can be found at https://bookoutlet.com/TermsOfUse.

Contact Information and Person Responsible for Privacy Compliance —

If you have any questions regarding this Policy, the Services, or your other interactions with Book Depot Inc. please contact us at:

Email:

Phone:

Mail:

[email protected]

800-801-7193

Book Depot, Attn: Compliance

67 Front Street North

Thorold, Ontario

Canada, L2V 1X3

It is the policy of Book Depot Inc. to enforce this Policy. If you believe there has been some violation of this Policy, please contact us.