Loyalty Terms and Conditions

Please read these Terms of Service carefully before participating in this program

General Information

This Book Outlet Loyalty Points Program is brought to you by Book Outlet. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Book Outlet assumes no liability for any User's participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at Book Outlet and rewards may only be earned and redeemed on the Book Outlet website.

A User only earns Loyalty Points based on activity on the Book Outlet website.

Users may opt to purchase products without using their Loyalty Points.

Users will be able to check the amount of Loyalty Points accumulated in their account by logging into the My Account section and viewing their Reward Dashboard.

Users may not redeem or exchange accumulated Loyalty Points for cash.

Users may not give/donate/transfer/share their Loyalty Points to another User's account.

Book Outlet specifically reserves the right to terminate, cancel, suspend and/or modify the Book Outlet Loyalty Points Program at its sole discretion. Book Outlet reserves the right to terminate, cancel, suspend and/or permanently ban any specific User's participation in the Book Outlet Loyalty Points Program, if any fraud, virus or other technical problem corrupts the administration, security, safety or proper function of the Book Outlet Loyalty Points Program. Book Outlet reserves the right to terminate, cancel, suspend and/or permanently ban any specific User's participation in the Book Outlet Loyalty Points Program if Book Outlet suspects that such User is conducting fraudulent activity to acquire, accumulate or spend Loyalty points including, but not limited to, by a User creating multiple Rewards accounts, false referrals, etc.

Book Outlet may determine, in its sole discretion, to restrict the redemption of Loyalty Points with respect to certain products. Other Book Outlet restrictions may apply.

Earning Rewards

A Book Outlet User will accumulate Loyalty Points for the following actions relating to his or her account as set forth below:

Purchases

Earn 1 point for every $2 spent on the purchase of a product, but not for any amount spent on taxes or shipping costs. For the avoidance of doubt, Loyalty Points are only earned for money actually spent on the product, not for the amounts of any discounts. If an order is cancelled, any Loyalty Points awarded for the purchase will be cancelled. If a product is returned, the Loyalty Points awarded for the purchase of such product will be removed from a User’s account at Book Outlet’s discretion.

Connect With Us

10 Points Each: Each action can only be paid 1 time per account.

  • Visit us on Facebook
  • Visit us on Instagram
  • Create an Account

Monthly Quizzes

10 Points Each: One time per month participate in the Book Outlet featured monthly quiz. Such quiz will be clearly marked and identified as the Loyalty quiz on the Quiz page, as well as located within the Reward Dashboard

Subscribe to Newsletter

20 Points: One time per account.

Be the first to know about sales, new arrivals & more! Plus, enjoy $5 off your next purchase just for subscribing!

Refer a Friend to Book Outlet

100 Points Each: Limit of 10 successful referrals (1000 points issued) per week.

Note: The Refer a Friend feature will only become available after you’ve successfully placed an order on Book Outlet and the order reaches “Closed” status. Account-holders with no purchase history will be unable to send referrals until they have unlocked this feature with a successful purchase.

Refer a Friend or “Referral” Points are awarded for each referred customer who makes his/her first purchase on Book Outlet with a value of $25 or more from a referral link. Referral links are unique to each referrer and must be generated from the Refer a Friend page.

Refer a Friend New Customer Definition

Referral customers must not already have a Book Outlet account and must not have a previous purchasing history with Book Outlet. Points will only be awarded for successful referrals to shoppers who have never purchased from Book Outlet prior to the referral being sent.

In addition, friends who are referred must not have the same home or business addresses or other personal information as the referrer. Please note, there are security measures in place to prevent the wrongful awarding of Points based on information like IP addresses. If you referred a friend and did not get your Points, it may be because of these security features. If your referral is valid and you have not received your Points, please contact our Customer Experience team so we can investigate further.

Refer a Friend Offer Conditions:

Referral coupons are provided from the Introduce a Friend to Book Outlet referral landing page, which is shown after clicking a referral link. Coupons are only provided to brand new account-holders who have not yet placed an order from Book Outlet. Referral coupons are valid for $5 off the customer’s first purchase of $25 or more before taxes and shipping and after other discounts and can be used in conjunction with other website promotions or offers.

Receiving Referral Points:

The successful referrer will receive 100 Points after their friend’s first order has been shipped and marked as “Closed” within the Book Outlet system. Until the referral order hits “Closed” status, the applicable Referral Points will be shown in the “Points Available Soon” portion of the Rewards Dashboard. If the referral order is canceled or returned, all applicable Referral Points will be forfeit.

Referral Point Limits:

While unlimited referrals may be sent once this feature has been unlocked, there is a Points payout limit of 10 successful referrals (a value of 1000 Points) within a 7 day period.

Your Points

Available Points

These are Loyalty Points that your account has accumulated and are available immediately for use.

Points Available Soon

Points are awarded immediately upon purchase but cannot be used against a future purchase until the order has been shipped and marked as “closed”. This is to prevent redemption of points for cancelled product.

Redeeming Points

100 Points

200 Points

400 Points

600 Points

1000 Points

1400 Points

2000 Points

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$5 off your Book Outlet subtotal

$10 off your Book Outlet subtotal

$20 off your Book Outlet subtotal

$30 off your Book Outlet subtotal

$50 off your Book Outlet subtotal

$70 off your Book Outlet subtotal

$100 off your Book Outlet subtotal

Loyalty Points may only be redeemed on the Book Outlet website, and can be used towards the purchase price of item(s) in the cart, as well as for payment of taxes and/or shipping costs. Unless otherwise indicated by Book Outlet, Loyalty Points may be redeemed in conjunction with discounts or offers granted by Book Outlet.

Users can redeem a maximum of 2000 Loyalty Points ($100 in Book Outlet credit) per order. Book Outlet reserves the right to change this limit at any time. Users must accumulate 100 Loyalty Points before being eligible to redeem them. Users with less than 100 Loyalty Points will not be able to redeem those Loyalty Points until they have acquired at least 100 Loyalty Points.

Users wishing to redeem Available Loyalty Points must do so at the point of purchase within the checkout. The value of the Loyalty Points redeemed within the checkout will thereby be deducted from the User’s count of Available Loyalty Points. The system will update the User’s remaining Loyalty Points immediately after Loyalty Points are redeemed. Loyalty Points cannot be applied retroactively.

Account Information

You may view your account activity online on the Book Outlet website. The information you provide will be handled in accordance with the Book Outlet privacy policy available on the Book Outlet website.

Gift Cards

Loyalty Points are not awarded for the purchase of Book Outlet Gift Cards. When making a purchase with a Gift Card, points will be earned on the order amount, less taxes and shipping.

Account Information

You may view your account activity online on the Book Outlet website. The information you provide will be handled in accordance with the Book Outlet Privacy Policy available on the Book Outlet website. Users may only be in possession of one Book Outlet Rewards account at any given time.

Wholesale Buyers and Resellers

Wholesale buyers and resellers are not eligible for the Book Outlet Rewards Program. If Book Outlet determines an account is being used for wholesale purchasing, Book Outlet reserves the right to unenroll the account from the Book Outlet Rewards program and block it from receiving Loyalty Points. Book Outlet reserves the right to revoke any Loyalty Points accumulated to-date by suspected wholesalers.

Termination

Participation in the Book Outlet Rewards Program is a privilege granted to Book Outlet Users and as such can be suspended, revoked or terminated at any time by Book Outlet for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Loyalty Points and other program benefits will automatically and immediately be forfeited.

Program Changes

From time to time, Book Outlet may temporarily amend the Loyalty Point reward equations, without notice to the Users. Book Outlet reserves the right to vary any or all of the terms of the Book Outlet Loyalty Points Program, to amend these Terms of Service, or to terminate the Book Outlet Loyalty Points Program, at any time without notice and without further obligations to Users, including, but not limited to, modifications which: a) govern Loyalty

Points earned on and after the date of the change; or b) change the value of already accumulated Loyalty Points. Notice of any such changes, amendments or termination will be provided to Users via message or email, or by being posted on the Book Outlet website and will be effective immediately, unless otherwise stated in such notification.


If you require further assistance, contact our Customer Experience team and we will be happy to assist you in any way we can.