<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your order arrives and you notice a shortage or an error with your order, you must report it within a maximum of 30 days from when the order was expected to be delivered. In some events, a shortage could reflect a short-shipped title. Please be sure to review your shipping details or your <a href="https://bookdepot.freshdesk.com/account/orders" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; user-select: auto; font-family: Arial; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Past Orders</a> to confirm if any books had been short-shipped.<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">As well, larger orders may be shipped in more than one package. In these cases, each package will have its own tracking number. To view the tracking number(s) for your order, please visit your <a href="/account/orders" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none;">Past Orders</a> page.<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Short-shipments:&nbsp;<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">As a seller of publisher overstock, our entire inventory is cycled through very rapidly. This means that on a rare occasion there is an update delay for our inventory. While a book may have been available at the time your order was placed, it became unavailable while your order was being processed for shipping. Please be assured that you will not be charged for any items not included in your order. Your pre-authorized payment will be adjusted accordingly to reflect this change and you will only be charged for the items included in the order at the time of shipment.<p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you would like to add the short-shipped title(s) to your Book Outlet&nbsp;<a href="/wishlist" dir="ltr"></a><a dir="ltr" href="/wishlist"></a><a dir="ltr" href="/wishlist"></a><a dir="ltr" href="/wishlist"></a><a href="/account/orders" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; user-select: auto; outline: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Wishlist</a>,&nbsp;you will get an email notification if/when it becomes available again.<p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

 If your order arrives and you notice a shortage or an error with your order, you must report it within a maximum of 30 days from when the order was expected to be delivered. In some events, a shortage could reflect a short-shipped title. Please be sure to review your shipping details or your Past Orders to confirm if any books had been short-shipped.     As well, larger orders may be shipped in more than one package. In these cases, each package will have its own tracking number. To view the tracking number(s) for your order, please visit your Past Orders page.     Short-shipments:   As a seller of publisher overstock, our entire inventory is cycled through very rapidly. This means that on a rare occasion there is an update delay for our inventory. While a book may have been available at the time your order was placed, it became unavailable while your order was being processed for shipping. Please be assured that you will not be charged for any items not included in your order. Your pre-authorized payment will be adjusted accordingly to reflect this change and you will only be charged for the items included in the order at the time of shipment.     If you would like to add the short-shipped title(s) to your Book Outlet Wishlist, you will get an email notification if/when it becomes available again.       

bookoutlet.com

Orders

What do I do if my order is incomplete?

<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.&nbsp;<p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70051180193/original/lgnrsbGFU9RNVusghkox2nKh4S4mR31-IQ.png?1677516247" style="width: 291px;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="70051180193"><p dir="ltr" style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For more information about our books, please visit <a href="https://bookoutlet.com/our-pricing" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none;">Our Pricing</a> page.

 As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.     For more information about our books, please visit Our Pricing page. 

Product

What is a remainder mark?

There are a few ways you can subscribe to our email newsletter: <ol><li dir="ltr">Within your <a href="/account/details">Account</a>, under 'Account Details', you will be able to subscribe and edit your email preferences.</li><li dir="ltr">Located at the bottom of our homepage, there is a 'Subscribe to Newsletter' section. Enter your email address to subscribe to our emails.&nbsp;</li><li dir="ltr">Upon landing on our website, a pop-up may appear with the option for you to subscribe. Enter your email address to subscribe to our emails.</li></ol><div class="collab-highlight-btn " style="visibility: hidden; box-sizing: border-box; border-radius: 3px; box-shadow: rgba(24, 50, 71, 0.4) 0px 3px 8px 0px, rgba(24, 50, 71, 0.3) 0px 0.5px 2px 0px; cursor: pointer; animation: 250ms linear 0s 1 normal forwards running pop-on-top; color: white; height: 30px; padding: 7px 10px;"> </div>

 There are a few ways you can subscribe to our email newsletter:      Within your Account, under 'Account Details', you will be able to subscribe and edit your email preferences.  Located at the bottom of our homepage, there is a 'Subscribe to Newsletter' section. Enter your email address to subscribe to our emails.   Upon landing on our website, a pop-up may appear with the option for you to subscribe. Enter your email address to subscribe to our emails.     

Account

How do I subscribe to the Book Outlet newsletter?

PurchasesEarn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs. Connect With Us10 Points Each: Each action can only be paid 1 time per account.<ul><li>Visit us on Facebook</li><li>Visit us on Instagram</li><li>Create an Account</li></ul> Subscribe to Newsletter20 Points: One time per account.&nbsp;Be the first to know about sales, new arrivals &amp; more! Plus, enjoy $5 off your next purchase just for subscribing! Refer a Friend to Book Outlet100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 5 successful referrals per week. For more information, please visit our loyalty&nbsp;<a href="/loyalty/terms-and-conditions" style="box-sizing: border-box; color: rgb(44, 92, 197); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-weight: 400; text-align: start; text-indent: 0px;">Terms &amp; Conditions</a>&nbsp;page.

 Purchases  Earn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs.     Connect With Us  10 Points Each: Each action can only be paid 1 time per account.   Visit us on Facebook  Visit us on Instagram  Create an Account      Subscribe to Newsletter  20 Points: One time per account. Be the first to know about sales, new arrivals & more! Plus, enjoy $5 off your next purchase just for subscribing!     Refer a Friend to Book Outlet  100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 5 successful referrals per week.     For more information, please visit our loyalty Terms & Conditions page. 

Loyalty

How do I earn points?

<span style="color: rgba(0, 0, 0, 0.87); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Most of our coupons require a minimum purchase (i.e. $5 off an order of $35). If product is returned from an order in which a coupon was used and the new subtotal is below the required minimum for the coupon used, then the refund will be reduced by the value of the coupon redeemed.

 Most of our coupons require a minimum purchase (i.e. $5 off an order of $35). If product is returned from an order in which a coupon was used and the new subtotal is below the required minimum for the coupon used, then the refund will be reduced by the value of the coupon redeemed.  

What if I returned an order that I used a coupon for?

If you would like to place an order with us, please follow the steps listed below: <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Log into your account</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Browse the site for the book(s) you would like to order</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Verify the books and quantities you have selected</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If you have a coupon code, enter it ‘Coupon Code’ field</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is complete, select ‘Proceed to Checkout’</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Enter your shipping and payment information</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If all of the information is accurate, click the 'Place Order' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.</li></ul><p style="box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; margin: 0px 0px 10px; font-size: 14px; line-height: 18px; word-break: normal; overflow-wrap: break-word; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; text-align: left;"><a href="https://bookoutlet.com/" style="box-sizing: border-box; background-color: transparent; color: rgb(211, 38, 48); text-decoration: none;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; background-color: transparent; color: rgb(211, 38, 48); text-decoration: none;"></a><a href="https://bookoutlet.com/" style="box-sizing: border-box; background-color: transparent; color: rgb(211, 38, 48); text-decoration: none;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; background-color: transparent; color: rgb(211, 38, 48); text-decoration: none;"></a>For your convenience Book Outlet has an <a href="http://bookoutlet.com">American</a>&nbsp;and <a href="http://bookoutlet.ca">Canadian</a>&nbsp;website for you to shop on. When placing your order on <a href="http://bookoutlet.com">bookoutlet.com</a>, your order will be charged in US funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet.

 If you would like to place an order with us, please follow the steps listed below:       Log into your account    Browse the site for the book(s) you would like to order    Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button    Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page    Verify the books and quantities you have selected    If you have a coupon code, enter it ‘Coupon Code’ field    Once your order is complete, select ‘Proceed to Checkout’    Enter your shipping and payment information    If all of the information is accurate, click the 'Place Order' button    Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.       For your convenience Book Outlet has an American and Canadian website for you to shop on. When placing your order on bookoutlet.com, your order will be charged in US funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet. 

How do I place an order?

We accept the following payment methods when placing an order: VISA, Mastercard, American Express, Pay Pal, Apple Pay, and Google Pay.

 We accept the following payment methods when placing an order: VISA, Mastercard, American Express, Pay Pal, Apple Pay, and Google Pay. 

What payment methods are accepted?

Visit your <a href="/account/details" style="box-sizing: border-box; color: rgb(44, 92, 197);">Account</a> to update all personal information including password, email, and name.&nbsp;&nbsp; &nbsp;&nbsp;

  Visit your Account to update all personal information including password, email, and name.       

How do I update my account details?

Add books to your wishlist to keep track of titles you would like to purchase at a later time. The wishlist feature allows you to add in stock titles as well as unavailable titles. When you add titles that are currently unavailable to your list, we will send you an email notification when these specific titles come into stock.

 Add books to your wishlist to keep track of titles you would like to purchase at a later time. The wishlist feature allows you to add in stock titles as well as unavailable titles. When you add titles that are currently unavailable to your list, we will send you an email notification when these specific titles come into stock.  

How do I use my Wishlist?

<ol style="box-sizing: border-box; margin-bottom: 4px; margin-left: 0px; padding: 0px 0px 0px 40px; line-height: 17px;"><li dir="ltr" style="box-sizing: border-box; font-size: 13px; line-height: 18px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word;">While in your <a href="/wishlist">wishlist</a>, click the '+' button and using the search bar, search for the title you are interested in.&nbsp;</li><li dir="ltr" style="box-sizing: border-box; font-size: 13px; line-height: 18px; margin-bottom: 0px; margin-left: 0px; word-break: normal; overflow-wrap: break-word;">From the search results, click the 'heart' icon to add the specific title(s) you are interested into your wishlist.</li></ol><div class="collab-highlight-btn " style="visibility: hidden; box-sizing: border-box; border-radius: 3px; box-shadow: rgba(24, 50, 71, 0.4) 0px 3px 8px 0px, rgba(24, 50, 71, 0.3) 0px 0.5px 2px 0px; cursor: pointer; animation: 250ms linear 0s 1 normal forwards running pop-on-top; color: white; height: 30px; padding: 7px 10px;"> </div>

  While in your wishlist, click the '+' button and using the search bar, search for the title you are interested in.   From the search results, click the 'heart' icon to add the specific title(s) you are interested into your wishlist.        

How do I add books that are not available on the website to my Wishlist?

<span dir="ltr" style="color: rgb(24, 50, 71); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Due to the nature of our inventory, in rare cases, the cover for a book received might not match the one in the display picture; however, the ISBN will still be the same as listed. Please be assured that the content will always be the same as described.

 Due to the nature of our inventory, in rare cases, the cover for a book received might not match the one in the display picture; however, the ISBN will still be the same as listed. Please be assured that the content will always be the same as described.    

Will the book I purchase be the same cover as advertised?

<span dir="ltr" style="color: rgb(33, 37, 41); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at.&nbsp;<span dir="ltr" style="color: rgb(33, 37, 41); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><span style="color: rgb(36, 36, 36); font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We make every effort to maintain up-to-date publisher list prices. However, we cannot guarantee their accuracy since these prices may change over time. As a result, the price printed on the book may not correspond to the current price set by the publisher, depending on when the books were received.&nbsp;

 The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at.   We make every effort to maintain up-to-date publisher list prices. However, we cannot guarantee their accuracy since these prices may change over time. As a result, the price printed on the book may not correspond to the current price set by the publisher, depending on when the books were received.  

Pricing

What does 'List Price' mean?

<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.&nbsp;

 Our books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.  

Why are the books so affordable?

After years of keeping you on your toes with endless sales, we've shaken things up. We made the bold move to say farewell to our "sales" model and introduce an awe-inspiring <span class="mark447hr4k62" data-markjs="true" data-ogab="" data-ogac="" data-ogsb="" data-ogsc="" style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;">pricing makeover, transforming your shopping experience into an unstoppable retail party.&nbsp;So, say goodbye to those days of eagerly awaiting a sale because we've cranked up the discount dial to give you at least 50% off* list prices on all books every single day, 365 days a year! That's right—you heard correctly. Every day is now a sale day on every one of our books!&nbsp;Why wait for a specific event when you can shop smart and save big, 24/7? So go ahead and indulge in guilt-free book buying, knowing that incredible discounts await you every day.&nbsp;You're welcome! ;)

 After years of keeping you on your toes with endless sales, we've shaken things up. We made the bold move to say farewell to our "sales" model and introduce an awe-inspiring pricing makeover, transforming your shopping experience into an unstoppable retail party.   So, say goodbye to those days of eagerly awaiting a sale because we've cranked up the discount dial to give you at least 50% off* list prices on all books every single day, 365 days a year! That's right—you heard correctly. Every day is now a sale day on every one of our books!   Why wait for a specific event when you can shop smart and save big, 24/7? So go ahead and indulge in guilt-free book buying, knowing that incredible discounts await you every day.   You're welcome! ;) 

When will the next sale be?

To purchase a gift card, visit our&nbsp;<a href="/account/gift-cards">Gift Cards</a>&nbsp;page. Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each.

 To purchase a gift card, visit our Gift Cards page.     Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each. 

Gift Cards

How do I purchase a Gift Card?

Gift cards will be sent electronically to the recipient by email. Please note: it may take up to 15 minutes for the gift card to be sent to the email recipient once the order has been placed. Should the email not be received, please reach out to our&nbsp;<a href="/helpcenter/About%20Us#ContactUs">Customer Experience</a>&nbsp;team for assistance.

 Gift cards will be sent electronically to the recipient by email.     Please note: it may take up to 15 minutes for the gift card to be sent to the email recipient once the order has been placed. Should the email not be received, please reach out to our Customer Experience team for assistance. 

What are the delivery options for Gift Cards?

This feature allows you the ability to add all of your gift cards to one combined wallet account. This means, with a remaining balance, you will be able to easily and efficiently select the value that you would like to apply to an order during the checkout process.

 This feature allows you the ability to add all of your gift cards to one combined wallet account. This means, with a remaining balance, you will be able to easily and efficiently select the value that you would like to apply to an order during the checkout process. 

What is a gift card wallet?

If an order is cancelled or returned, any Loyalty Points awarded for the purchase will be cancelled or removed from your account at Book Outlet’s discretion.

 If an order is cancelled or returned, any Loyalty Points awarded for the purchase will be cancelled or removed from your account at Book Outlet’s discretion. 

What happens to my points when I cancel my order and/or return books?

This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your <a href="/account/my-rewards">Loyalty Dashboard</a>. <span dir="ltr" style="color: rgb(24, 50, 71); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">For more information, please visit our loyalty&nbsp;<a href="/loyalty/terms-and-conditions" style="box-sizing: border-box; color: rgb(44, 92, 197); text-decoration: none; font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Terms &amp; Conditions</a><span dir="ltr" style="color: rgb(24, 50, 71); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&nbsp;page.

 This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your Loyalty Dashboard.     For more information, please visit our loyalty Terms & Conditions page. 

What is the Book Outlet Rewards Program?

No sign-up is required. All you need to do is have an account with us and you will automatically start earning points.&nbsp;

 No sign-up is required. All you need to do is have an account with us and you will automatically start earning points.  

Do I need to sign up for the program?

Book Outlet is Canadian-owned and operated. Our warehouse facility is located in Thorold, Ontario, Canada.

 Book Outlet is Canadian-owned and operated. Our warehouse facility is located in Thorold, Ontario, Canada. 

About Us

Where are you located?

Our office hours are as follows: Monday - Friday8:30 am to 5 pm EST

 Our office hours are as follows:     Monday - Friday  8:30 am to 5 pm EST 

What are your hours?

Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order. Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

 Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order.     Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. 

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