Help Center
What are your Customer Service hours?
We're here for your bookish needs Monday to Friday, 9:00 a.m. to 4:00 p.m. ET. That's when our team is keyboard-ready and answering your questions (or quietly fangirling over our latest finds).
Need help outside those hours? No worries – send us a message anytime and we'll get back to you as soon as possible during our next business day.
How can I request a donation?
If your organization supports literacy and could use a little help, we'd love to hear from you. Just fill out this form and send it to [email protected].
We can't say yes to every request, but we do our best to share the bookish love with literacy organizations where it's needed most.