When an order being shipped to the US is over $250 in value it will automatically be switched in our system to ship through UPS and signature will be required for the delivery (Note, the package must be shipped via regular ground service and the ship to destination cannot be a PO Box). This is done to protect the customer from having a valuable order misplaced or stolen. You can follow your tracking details by logging into your account, clicking on the order number and then scrolling down to the shipping link. Your tracking will give you an estimated day of arrival and UPS will make three attempts to deliver your order before sending it back to us.
Priority shipping is available and will incur an additional charge over standard shipping rates, based on weight and destination. Rates are automatically generated and displayed during the checkout process.
The following estimated delivery time frames below begin 1 business day after your order has shipped from our warehouse:
|Country||Shipping Method||Time Frame|
|USA||UPS MI Standard||3-10 business days|
|USPS Priority||1-3 business days|
|UPS Ground||3-12 business days|
|UPS Express||1-2 business days|
|Canada||Standard (Canada Post)||4-7 business days|
|Priority (Canada Post)||2-4 business days|
|Xpresspost (Canada Post)||4-6 business days|
|UPS Ground||2-10 business days|
|Canada - Ontario Only||Store Pickup||1-2 business days|
|International||MSI International||7-21 business days|
Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume. Service to some remote areas also may require additional delivery days. If you require further assistance, please call us toll-free at 1-888-402-7323 or create a Service Inquiry and we will be happy to assist you in any way we can.