Booklovers want to be enriched, educated and entertained. Our tastes are as wide and varied as we are diverse, but there’s one thing we all have in common. We love a good bargain!
You see, there’s something special about bargain-hunting for a booklover. Sifting through a vast catalogue — online or in store — is a pleasure and, for many, even a pastime. Looking for that needle in a haystack, or the prospect of filling a cart with unexpected treasures elicits the thrill of a hunt. And when we find that gem — be it one or many — in new condition and at a fantastic price?
Well, that’s priceless!
Being the best seller in bargain books is about more than providing great selection and fantastic value on new books. As amazing as a bounty of bargain books is, you can also expect an enjoyable shopping experience. Unlike big box retailers, Book Outlet can get a little more personal. We have great systems behind the scenes to make everything seamless and we are still small enough that you can get a live person on the phone when you need it.
When you call during business hours you will speak to a friendly, helpful person (hey, isn’t that a novel idea). If you email, a real person will respond to your inquiry within eight business hours.
Our mission is to make your experience enjoyable and ultimately save you money. When you find yourself with a relatively unscathed wallet and eager to crack open some great new books, we know that you have enjoyed the shopping and the value.
Since our books are excess inventory from publishers, there may be very minor wear, tear or bends to the book and this can be expected since some items may have been handled a few times before arriving to us. However, the majority of our books are in good reading condition.
Should you receive a book that is damaged beyond repair or structurally compromised for any reason, resulting in the book being unreadable, please send us pictures of the damages along with the title, damage description and the order number here and we will be happy to assist you further.
Feel like browsing old school style in a bricks-and-mortar store? Visit our St. Catharines, Ontario store where we make thousands of our titles available at the same read-iculously low prices.
View an image gallery of our store or get more info on our location and hours.
Once a paper mill, our Thorold facility has been completely renovated to house a massive system of constantly taking in, processing and selling books. We employ approximately 250 staff to make sure new titles are accessible to you as soon as possible. Processing new stock happens so quickly here that by the time you're done browsing our online store, new books have usually already been added!
See where it all happens! View an image gallery of our warehouse.
If you require further assistance, please create a Service Inquiry and we will be happy to assist you in any way we can.