{"product_id":"sorry-sorry-sorry-the-case-for-good-apologies-9781982163495b","title":"Sorry, Sorry, Sorry: The Case for Good Apologies","description":"\u003cb\u003e“I’m sorry, but \u003ci\u003eSorry, Sorry, Sorry \u003c\/i\u003emeans that you no longer have an excuse for delivering anything other than a pitch-perfect apology. Ingall and McCarthy break down thorny questions…with grace and humor.”\u003c\/b\u003e —\u003cb\u003ePeggy Orenstein, bestselling author of \u003ci\u003eBoys \u0026amp; Sex\u003c\/i\u003e, \u003ci\u003eGirls \u0026amp; Sex\u003c\/i\u003e, and \u003ci\u003eCinderella Ate My Daughter\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eIt’s a truth universally acknowledged that terrible apologies are the worst\u003ci\u003e. \u003c\/i\u003eWe’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could \u003ci\u003ethey\u003c\/i\u003e do better?\u003cbr\u003e \u003cbr\u003eMarjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things—mend fences, heal wounds, and bring more harmony into ourselves and our society at large.\u003cbr\u003e \u003cbr\u003eWith wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy’s guidance will help make the world a better place, one apology at a time.","brand":"Gallery Books","offers":[{"title":"Bargain","offer_id":42872884232272,"sku":"9781982163495B","price":8.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0592\/8173\/5760\/files\/9781982163495-l.jpg?v=1785873240","url":"https:\/\/bookoutlet.com\/products\/sorry-sorry-sorry-the-case-for-good-apologies-9781982163495b","provider":"Book Outlet","version":"1.0","type":"link"}