{"product_id":"raving-fans","title":"Raving Fans!","description":"Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems and make Raving Fan Service a constant feature, not just a passing fad.  Raving Fans! includes startling new tips and innovative techniques that can help anyone in any workplace to deliver stunning customer service and achieve miraculous bottom-line results.","brand":"Harper Collins","offers":[{"title":"Bargain","offer_id":42989624524880,"sku":"9780006530695B","price":5.99,"currency_code":"USD","in_stock":false}],"url":"https:\/\/bookoutlet.com\/products\/raving-fans","provider":"Book Outlet","version":"1.0","type":"link"}