{"product_id":"order-out-of-chaos-a-kidnap-negotiator-s-guide-to-influence-9780349434988b","title":"Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion","description":"\u003cspan style=\"font-weight: bold;\"\u003eShortlisted for The Business Book Awards and the Fingerprint Awards\u003cbr\u003e\u003cbr\u003eThe indispensable \u003cspan style=\"font-style: italic;\"\u003eSunday Times \u003c\/span\u003ebestselling guide to succeeding in negotiations where failure is not an option, from one of the world's most experienced kidnap for ransom negotiators.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003eScott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.\u003cbr\u003e\u003cbr\u003eHis methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realise it or not.\u003cbr\u003e\u003cbr\u003eLearn the skills Scott uses to resolve life or death kidnappings all over the world ­- from the Niger Delta, China and the Philippines to the Middle East, Europe and Latin America - and how to apply them to your own life, at work and at home.\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-style: italic;\"\u003eOrder Out of Chaos\u003c\/span\u003e provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change and uncertainty.","brand":"Piatkus Books","offers":[{"title":"Bargain","offer_id":42824188067920,"sku":"9780349434988B","price":5.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0592\/8173\/5760\/files\/9780349434988-l.jpg?v=1785895563","url":"https:\/\/bookoutlet.com\/products\/order-out-of-chaos-a-kidnap-negotiator-s-guide-to-influence-9780349434988b","provider":"Book Outlet","version":"1.0","type":"link"}