Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines
Product Type: Bargain Books
List price: $17.95 | Save 61%
On the front lines of customer service, every day presents new and unexpected challenges - and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Be Your Customer's Hero answers the call. The book provides customer-facing professionals with short, simple, actionable advice designed to transform them into heroes in the eyes of the customers they serve.