The Etiquette Edge: Modern Manners for Business Success (Second Edition)

Good manners never go out of style. Poise, courtesy, and a professional demeanor help you stand out amid the modern workplace's cramped spaces, sloppily dressed colleagues, and curt emails. The Etiquette Edge is your crash course on how to act, what to say, what to wear, when to phone, why lunch matters, how to make a great impression, and every question in between.