{"product_id":"managing-difficult-people-in-a-week-9781529362589b","title":"Managing Difficult People In a Week","description":"\u003cspan style=\"font-style: italic;\"\u003eManaging Difficult People In A Week\u003c\/span\u003e is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.\u003cbr\u003e\u003cbr\u003eThis book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, \u003cspan style=\"font-style: italic;\"\u003eManaging Difficult People In A Week\u003c\/span\u003e is your fastest route to success:\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eSunday:\u003c\/span\u003e Understanding and preventing difficult behaviour\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eMonday:\u003c\/span\u003e Developing your skills for managing difficult people\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eTuesday:\u003c\/span\u003e More advanced skills for managing difficult people\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eWednesday:\u003c\/span\u003e Managing specific types of difficult behaviour\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eThursday:\u003c\/span\u003e Feedback that works and critical conversations\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eFriday:\u003c\/span\u003e Managing conflict\u003cbr\u003e\u003cspan style=\"font-weight: bold;\"\u003eSaturday:\u003c\/span\u003e Getting support and escalating issues","brand":"Teach Yourself Books","offers":[{"title":"Bargain","offer_id":42824510636112,"sku":"9781529362589B","price":5.49,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0592\/8173\/5760\/files\/9781529362589-l.jpg?v=1785896879","url":"https:\/\/bookoutlet.com\/fr\/products\/managing-difficult-people-in-a-week-9781529362589b","provider":"Book Outlet","version":"1.0","type":"link"}