Growing Great Employees: Turning Ordinary People Into Extraordinary Performers

How to develop an all-star staff, even if you don't know the first thing about managing. Erika Andersen has helped some of the best-managed companies in the world develop their employees. Now she explains how to stay ahead of the competition by investing in your people. You'll discover that: Listening is your most powerful asset. Use it to motivate and build commitment. Everything you know about interviewing is wrong. Discover what you really need in a potential employee. Successful companies hire for keeps. Get people feeling like part of the team from day one. Whether you're a first-time manager or a senior executive, Andersen will help you create a dynamic workplace, where the efforts you make today will blossom into success for years to come.