{"product_id":"getting-past-no-negotiating-with-difficult-people","title":"Getting Past No: Negotiating with Difficult People","description":"We all want to get to yes, but what happens when the other person keeps saying no?\u003cbr\u003e\u003cbr\u003eHow can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?\u003cbr\u003e\u003cbr\u003eIn \u003cspan style=\"font-style: italic;\"\u003eGetting Past No\u003c\/span\u003e, William Ury of Harvard Law School?s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cul\u003e\n\u003cli\u003eStay in control under pressure\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-size: 1rem;\"\u003eDefuse anger and hostility\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-size: 1rem;\"\u003eFind out what the other side really wants\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-size: 1rem;\"\u003eCounter dirty tricks\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-size: 1rem;\"\u003eUse power to bring the other side back to the table\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan style=\"font-size: 1rem;\"\u003eReach agreements that satisfies both sides' needs\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003cspan style=\"font-size: 1rem; font-style: italic;\"\u003eGetting Past No\u003c\/span\u003e\u003cspan style=\"font-size: 1rem;\"\u003e is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e","brand":"Bantam Books","offers":[{"title":"Bargain","offer_id":42995947274320,"sku":"9780553072747B","price":8.99,"currency_code":"CAD","in_stock":false}],"url":"https:\/\/bookoutlet.com\/en-ca\/products\/getting-past-no-negotiating-with-difficult-people","provider":"Book Outlet","version":"1.0","type":"link"}