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Customer Reviews


4.7 of 5 stars

684 reviews

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Facebook User reviewed Book Outlet

December 6, 2018 at 2:04 AM

I've bought almost 100 books from Book Outlet, and never, ever had a problem. Shipping is fast, the book are always in "like new" condition, and even the few Scratch N Dents I've bought were almost pristine. And the prices . . . they simply can't be beat. I've seen so many titles I've bought for $25 or more at A*****n show up at Book Outlet for $7 or $8 (ouch . . . wish I knew about Book Outlet sooner). For an average about about $7 a book, you simply can't lose. I could've paid $20+ for the 4th of All The President's Men a while back on A****n, but it came up here for $7.19. I collect Music biographies, and Geoff Emerick's Beatles bio was $10 at BO . . . $24 at A****n. Don't get me wrong, A****n has it's place if you absolutely have to have a book when it first comes out, but with the stockpile you build up from Book Outlet, you can easily wait it out until it inevitably shows up on their site. And, the clearout, Scratch N Dent and cheaper titles are gold! For $3 or $4 at Book Outlet, you can take a chance and load up on books you might not normally buy. For the $50 I usually spend on each order, I get an average of 8 books. You simply can't find that anywhere else. Add Carly Simon's biography for $4 . . add Grant Fuhr's bio for $3. Why not! As far as shipping and/or damage issues some people have reported, I don't disbelieve them, but I've never had a package trashed. The box is always padded with lots of brown paper, the books are packed for maximum stability, and I've never had an order even dented. Even when I bought just two books that weren't boxed, they came in perfect condition. Oh . . . and ever other order or so they throw in a $5-off coupon in the box (at least that's my experience). If you're thinking of checking them out, I highly recommend it. And no, I wasn't offered anything for a glowing review . . . just telling it like it is in my experience. My only advice . . . load up on 7 or 8 books, and they'll come in a sturdy well-packed box if you're worried at all about damage in the postal system.

Facebook User reviewed Book Outlet

December 4, 2018 at 10:33 PM

I made a very large order. Everything came in excellent condition (including the supposed scratch and dent books). I would have been happy buying these books in the bargain bin at chapters, except they were a fraction of the price. They came super quickly as well, especially considering the Canada post strike and the Christmas season.

Facebook User reviewed Book Outlet

December 3, 2018 at 1:01 PM

I placed an order for my preschool classroom Christmas gifts, and have yet to receive an email or confirmation my order was received . I am a little frustrated that it said 5-10 business days but according to the woman on the phone they are backed up from the Good Friday sale and she unfortunately cant give me any information on my order . A little annoyed

Facebook User reviewed Book Outlet

December 2, 2018 at 12:56 AM

They are fast and reliable and there assortment changes often. Customers should be aware that these books are at rock bottom prices and may have been shipped to several vendors over their lifetimes. I rarely receive a damaged books from Book Outlet. A ding here and there is to be expected. If you demand perfection in every book you buy you should pay full price from a full price vendor. Book Outlet is very upfront about the condition their goods and I rarely get a damaged book. PS I don't work for them!

Facebook User reviewed Book Outlet

November 29, 2018 at 12:35 PM

I have ordered from Book Outlet numerous times and have never been disappointed. This last order I was particularly pleased with - because of the postal strike and consequent problem with receiving books, i was delighted that the agent was able to reduce the cost of shipping by using an alternate method. books will arrive in time for christmas gifts:) thank you Book Outlet.

Facebook User reviewed Book Outlet

November 25, 2018 at 11:36 PM

Ordered 21 board books for my 1 year old and they were all in great condition. Shipping was relatively fast considering shipping was around a holiday. Will definitely order again soon!!