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The 10 Laws of Trust: Building the Bonds that Make a Business Great (Expanded Edition)
Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled.In The 10 Laws of Trust Expanded Edition, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge.How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. And, as Peterson notes, “When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering.”With compelling examples, Peterson details how to establish and maintain a culture of trust, including: • Start with integrity• Invest in respect• Empower everyone• Require accountability• Create a winning vision• Keep everyone informed• Budget in line with expectations• Embrace conflict• Forget “you” to become an effective leader• And more.With this book in hand, you’ll be able to plant the seeds of trust—and reap the rewards of reputation, profits, and success.This fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it.
The 10 Laws of Trust: Building the Bonds That Make a Business Great
Because you can't afford to lose it... Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering." In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust. Steps include: * Start with integrity * Invest in respect * Empower everyone * Require accountability * Create a winning vision * Keep everyone informed * Budget in line with expectations * Embrace conflict * Forget "you" to become an effective leaderWith this book in hand, you'll be able to plant the seeds of trust-and reap the rewards of reputation, profits, and success.
The 100 Best Business Books of All Time: What They Say, Why They Matter, and How They Can Help You
After years of reading, evaluating, and selling business books, Jack Covert and Todd Sattersten are among the most respected experts on the category. Now they have chosen and reviewed the one hundred best business titles of all time - the ones that deliver the biggest payoff for today’s busy readers.The 100 Best Business Books of All Time puts each book in context so that readers can quickly find solutions to the problems they face, such as how best to spend The First 90 Days in a new job or how to take their company from Good to Great. Many of the choices are surprising - you’ll find reviews of Moneyball and Orbiting the Giant Hairball, but not Jack Welch’s memoir.At the end of each review, Jack and Todd direct readers to other books both inside and outside The 100 Best. And sprinkled throughout are sidebars taking the reader beyond business books, suggesting movies, novels, and even children’s books that offer equally relevant insights.This guide will appeal to anyone, from entry-level to CEO, who wants to cut through the clutter and discover the brilliant books that are truly worth their investment of time and money.
The 100 Best Stocks to Buy in 2020
Even though the economy is in constant flux, there are still plenty of opportunities for smart investors to make a profit. The 100 Best Stocks to Buy in 2020 demonstrates how to protect your money with stock picks that have consistently performed.In their easy-to-understand and highly practical language, authors Peter Sander and Scott Bobo clearly explain their value-investing philosophy, as well as offer low-volatility investing tips and advice to finding stocks that consistently perform and pay dividends. The 100 Best Stocks to Buy in 2020 is an essential guidebook for anyone looking to invest in today’s market providing a proven source of solid, dependable advice you can take to the bank.
100 Side Hustles: Unexpected Ideas for Making Extra Money Without Quitting Your Day Job
Best-selling author Chris Guillebeau presents a full-color ideabook featuring 100 stories of regular people launching successful side businesses that almost anyone can do.This unique guide features the startup stories of regular people launching side businesses that almost anyone can do: an urban tour guide, an artist inspired by maps, a travel site founder, an ice pop maker, a confetti photographer, a group of friends who sell hammocks to support local economies, and many more. In 100 Side Hustles, best-selling author of The $100 Startup Chris Guillebeau presents a colorful "idea book" filled with inspiration for your next big idea. Distilled from Guillebeau's popular Side Hustle School podcast, these case studies feature teachers, artists, coders, and even entire families who've found ways to create new sources of income. With insights, takeaways, and photography that reveals the human element behind the hustles, this playbook covers every important step of launching a side hustle, from identifying underserved markets to crafting unique products and services that spring from your passions. Soon you'll find yourself joining the ranks of these innovative entrepreneurs--making money on the side while living your best life.
The 100-Year Life: Living and Working in an Age of Longevity
What will your 100-year life look like? Does the thought of working for 60 or 70 years fill you with dread? Or can you see the potential for a more stimulating future as a result of having so much extra time?Many of us have been raised on the traditional notion of a three-stage approach to our working lives: education, followed by work and then retirement. But this well-established pathway is already beginning to collapse--life expectancy is rising, final-salary pensions are vanishing, and increasing numbers of people are juggling multiple careers. Whether you are 18, 45, or 60, you will need to do things very differently from previous generations and learn to structure your life in completely new ways.The 100-Year Life is here to help. Drawing on the unique pairing of their experience in psychology and economics, Lynda Gratton and Andrew Scott offer a broad-ranging analysis as well as a raft of solutions, showing how to rethink your finances, your education, your career, and your relationships and create a fulfilling 100-year life.Shortlisted for the FT/McKinsey Business Book of the Year Award, The 100-Year Life is a wake-up call that describes what to expect and considers the choices and options that you will face. It is also fundamentally a call to action for individuals, politicians, firms, and governments and offers the clearest demonstration that a 100-year life can be a wonderful and inspiring one.
1001 Ways to Energize Employees
Bob Nelson reveals what real companies across America are doing to get the very best out of their employees - and why it's the key to their success.
1001 Ways to Take Initiative at Work
Here is the first management book for employees. Weaving together case studies, examples, quotes, research highlights, and the author's own "Tool Box" of management techniques and exercises, this practical handbook by bestselling business writer Bob Nelson will show every reader how to develop self-leadership, set goals, and create learning opportunities.
101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the bestselling Knock Your Socks Off Service® series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to meet their customers' needs. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide takes the unique position of seeing things from the customer's perspective--providing a collection of fun, fast, and enlightening exercises to teach customer service managers and employees valuable ways to help their organizations provide top-notch service.
101 Job Interview Questions You'll Never Fear Again
What are job interviewers actually looking for in a candidate? What questions will they ask? What does each question really mean? What are the answers that will secure you the job? James Reed, chairman of one of the world’s largest recruiting agencies, takes you into the minds of top interviewers and reveals the answers that will land your dream job. 101 Job Interview Questions You'll Never Fear Again provides the best strategies for dealing with everything from classic questions like "Tell me about yourself" and "What are your greatest weaknesses?" to puzzlers like "Sell me this pen" and "How many traffic lights are there in New York?"You’ll learn: * The “Fateful 15” questions that form the basis of nearly every question you’ll be asked.* The 101 most common questions and what the interviewer is really asking.* Top line tactics for formulating winning answers about your career goals, character, competency, and creativity.* How to identify the types of interviewers and adapt accordingly. * How to adopt the right mindset, dress code, and approach to stand out from the pack.
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common—as well as the most serious—employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this bestselling resource offers readers twenty new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts. This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations—and get the very best from their people.
The 11 Laws of Likability: Relationship Networking . . . Because People Do Business with People They Like
This book, featuring activities, self-assessment quizzes, and real-life anecdotes from professional and social settings, shows readers how to identify whats likable in themselves and create honest, authentic interactions.
The author of the international bestseller 13 Things Mentally Strong People Don’t Do turns her focus to parents, teaching them how to raise mentally strong and resilient children.Do today’s children lack the flexibility and mental strength they need to cope with life’s challenges in an increasingly complicated and scary world? With safe spaces and trigger warnings designed to "protect" kids, many adults worry that children don’t have the resilience to reach their greatest potential. Amy Morin, the author who identified the characteristics that mentally strong people share, now gives adults - parents, teachers, and other mentors - the tools they need to become mental strength trainers. While other books tell parents what to do, Amy teaches parents what "not to do," which she says is equally important in raising mentally strong youngsters.As a foster parent, psychotherapist, and expert in family and teen therapy, Amy has witnessed first-hand what works. When children have the skills they need to deal with challenges in their everyday lives, they can flourish socially, emotionally, behaviorally, and academically. With appropriate support, encouragement, and guidance from adults, kids grow stronger and become better. Drawing on her experiences and insight, 13 Things Mentally Strong Parents Don’t Do combines case studies, practical tips, specific strategies, and concrete and proven exercises to help children of all ages - from preschoolers to teenagers - build mental muscle and develop into healthy, strong adults.
In the time of the #MeToo and #TimesUp movement, international bestselling author and leading global expert on mental strength Amy Morin turns her focus to feminism, explaining what it means—and what it takes—to be a mentally strong woman.The emergence of the #MeToo and #TimesUp movements have awakened society and encouraged women to find their voice and claim their power. But to do this, women must learn to improve their own mental strength. Contending with a host of difficult issues—from sexual assault on college campuses, to equal pay and pay gaps, to mastering different negotiation styles—demands psychological toughness. In this crucial book, prominent psychotherapist and licensed clinical social worker Amy Morin gives women the techniques to build mental muscle—and just as important, she teaches them what not to do.What does it mean to be a mentally strong woman? Delving into critical issues like sexism, social media, social comparison, and social pressure, Amy addresses this question and offers thoughtful, intelligent advice, practical tips, and specific strategies and combines them with personal experiences, stories from former patients, and both well-known and untold examples from women from across industries and pop culture. Throughout, she explores the areas women—and society at large—must focus on to become (and remain) mentally strong.Amy reveals that healthy, mentally tough women don’t insist on perfection; they don’t compare themselves to other people; they don’t see vulnerability as a weakness; they don’t let self-doubt stop them from reaching their goals. Wise, grounded, and essential, 13 Things Mentally Strong Women Don’t Do can help every woman flourish—and ultimately improve our society as well.
The emergence of the #MeToo and #TimesUp movements have awakened society and encouraged women to find their voice and claim their power. But to do this, women must learn to improve their own mental strength. Contending with a host of difficult issues - from sexual assault on college campuses, to equal pay and pay gaps, to mastering different negotiation styles - demands psychological toughness. In this crucial book, prominent psychotherapist and licensed clinical social worker Amy Morin gives women the techniques to build mental muscle - and just as important, she teaches them what not to do.What does it mean to be a mentally strong woman? Delving into critical issues like sexism, social media, social comparison, and social pressure, Amy addresses this question and offers thoughtful, intelligent advice, practical tips, and specific strategies and combines them with personal experiences, stories from former patients, and both well-known and untold examples from women from across industries and pop culture. Throughout, she explores the areas women - and society at large - must focus on to become (and remain) mentally strong.Amy reveals that healthy, mentally tough women don’t insist on perfection; they don’t compare themselves to other people; they don’t see vulnerability as a weakness; they don’t let self-doubt stop them from reaching their goals. Wise, grounded, and essential, 13 Things Mentally Strong Women Don’t Do can help every woman flourish - and ultimately improve our society as well.
1501 Ways to Reward Employees
Today more than ever, businesses need fresh ideas to nurture talent and retain employees. Enter 1,501 Ways to Reward Employees. Adapted to meet the needs of an evolving workplace - especially to deal creatively with virtual employees, freelancers and permalancers, international colleagues, and the rule-bending expectations of millennials - its 1,501 low-and no-cost rewards and strategies are drawn from thousands of companies across the globe. Ideas range from the informal (Wells Fargo’s thank-you e-cards) and the offbeat (JS Communications two free "I Don’t Want to Get Out of Bed" Days) to the formal (J. C. Penney "affirms" new managers in a moving ceremony) to the totally nutty (the legendary honor of having your office "sodded" - literally, grassed over - at Microsoft). For bosses, managers, entrepreneurs, small-business owners, consultants - anyone who’s responsible for working successfully in an ever-tougher economy - this is the rewards bible.
There are 168 hours in a week. This is your guide to getting the most out of them. It's an unquestioned truth of modern life: we are starved for time. We tell ourselves we'd like to read more, get to the gym regularly, try new hobbies, and accomplish all kinds of goals. But then we give up because there just aren't enough hours to do it all. Or if we don't make excuses, we make sacrifices - taking time out from other things in order to fit it all in. There has to be a better way . . . and Laura Vanderkam has found one. After interviewing dozens of successful, happy people, she realized that they allocate their time differently than most of us. Instead of letting the daily grind crowd out the important stuff, they start by making sure there's time for the important stuff. When plans go wrong and they run out of time, only their lesser priorities suffer. Vanderkam shows that with a little examination and prioritizing, you'll find it is possible to sleep eight hours a night, exercise five days a week, take piano lessons, and write a novel without giving up quality time for work, family, and other things that really matter.
The 2% Rule to Get Debt Free Fast: An Innovative Method To Pay Your Loans Off For Good
In The 2% Rule To Get Debt Free Fast, Alex and Cassie break down the steps that took them from over $100,000 in consumer debt to living a debt-free life in just a few short years.Alex and Cassie's step-by-step plan is for even the most financially illiterate, and has helped thousands of their followers on their website, TheThriftyCouple.com, get their finances in order.In this easily digestible guide, they show you how small changes can have a big impact so you can skip the quick fixes and change your life forever. They'll teach you:• How to pay off your mortgage quickly without draining your budget• How to create an emergency fund fast while juggling your monthly bills• What unsecured and secured loans really mean and how much they are costing you• When you should be paying in cash and when you should use a credit card• Creative ways to save on everyday expenses• How to still eat out without breaking the bankComplete with personal anecdotes, helpful worksheets and money-saving tips and tricks, The 2% Rule To Get Debt Free Fast has everything you need to live a life unencumbered by debt.
Increasingly, employers today are using a tough new kind of interview to evaluate candidates and determine how well they think on their feet. To be successful in these new competency-based interviews, job seekers must be prepared with situation-specific examples that highlight the accomplishments, knowledge, and abilities they have that employers need. Featuring a plethora of sample questions-and winning answers-this book is organized by the five core competencies most interviewers are looking for: * Individual responsibility (decisiveness, independence, flexibility, career goals) * Managerial skills (leadership, delegation, strategic planning) * Motivational factors (ambition, initiative) * Analytical skills (problem solving, attention to detail) * People skills (teamwork, communication, customer service) This indispensable guide features fill-in-the-blank exercises readers can use to prepare themselves to demonstrate sought-after competencies and wow potential employers. It's a powerful book no job seeker should be without.
The 21 Indispensable Qualities of a Leader
Maxwell, John C.
In the tradition of his CBA bestseller The 21 Irrefutable laws of Leadership and his sell-out seminars, author John C. Maxwell now provides a concise, accessible leadership book that helps readers become more effective leaders from the inside out. Daily readings highlight twenty-one essential leadership qualities and include "Reflecting On It" and "Bringing It Home" sections which help readers integrate and apply each day's material.
The 21 Irrefutable Laws of Leadership Workbook (Revised & Updated 10th Anniversary Edition)
Maxwell, John C.
Take your leadership skills to the next level with John C. Maxwell's 21 Irrefutable Laws of Leadership Workbook. Based on the revised and updated 10th anniversary edition of Maxwell's bestseller, this workbook uses case studies and self-evaluation to boost your skills. Dr. Maxwell shares insights gleaned from his forty-plus years of leadership successes and mistakes. Included are stories and observations from the worlds of business, politics, sports, the military, and non-profit organizations to help you transform as a leader. Learn how to apply each of the 21 Laws using a simple 6-step process.
21 Secrets of Million-Dollar Sellers: America's Top Earners Reveal the Keys to Sales Success
Harvill, Stephen J.
In this sharp, invigorating read, Fortune 50 consultant Stephen Harvill discovers twenty-one common behaviors of top earners across seven major industries that set them apart. These are the secrets of the world’s best salespeople who rake in at least one million dollars a year.For over thirty years, Steve Harvill has helped successful sales teams do what they do better, smarter, more elegantly, and more imaginatively. As a consultant for some of the top companies in the world, including Apple, Pepsi, Samsung, and Wells Fargo, he aids in simplifying processes that have become unwieldy and making teams more effective.His work inspired him to ask the question: What exactly sets the top producers apart from their peers? After spending a year interviewing 175 sales superstars from seven different industries, he found twenty-one distinct behaviors of successful salespeople. Organized by these best practices and filled with hundreds more tips, stories, and takeaways, 21 Secrets of Million-Dollar Sellers reveals how you can improve in every aspect of your job and rise to become one of the best.
The 22 Immutable Laws of Marketing
Authors Al Ries and Jack Trout are probably the world's best-known marketing strategists. Their books have been published in fifteen languages and their consulting work has taken them into many of the world's largest corporations in North America, South America, and the Far East.
23 Things They Don't Tell You about Capitalism
The acclaimed Ha-Joon Chang is a voice of sanity - and wit - in this lighthearted book with a serious purpose: to question the assumptions behind the dogma and sheer hype that the dominant school of neoliberal economists have spun since the Age of Reagan. 23 Things They Don't Tell You about Capitalism uses twenty-three short essays (a few great examples:"There Is No Such Thing as a Free Market," "The Washing Machine Has Changed the World More than the Internet Has" to equip readers with an understanding of how global capitalism works, and doesn't, while offering a vision of how we can shape capitalism to humane ends, instead of becoming slaves of the market.
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