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The AMA Handbook of Project Management (4th Edition)
Cabanis-Brewin, Jeannette
(Hardcover)
The life blood to every organization is its projects, and the burden of success or failure hangs on the shoulders of the project manager. In every project, the buck stops with the PM, who must be more than a jack of all trades, but a master of it all. The AMA Handbook of Project Management is the must-have resource for any project management professional or student. Covering everything from individual projects to programs and strategic alignment, it addresses: - Project initiation and planning - Communication and interpersonal skills - Scheduling, budgeting and meeting business objectives - Managing political and resource issues - Implementing a PMO - Measuring value and competenciesRevised to reflect the latest changes to A Guide to the Project Management Body of Knowledge (PMBOK(R)) and the Project Management Professional Exam(R), the fourth edition of this one-stop, essential resource has also compiled essays and advice from the field's top professionals, featuring new chapters on stakeholder management, agile project management, program management, project governance, knowledge management, and more. Project management is one of the more complex disciplines today, no matter the industry. This must-have guide remains the indisputable top reference to the entire scope of critical concepts and theories all project managers must master.
The AMA Handbook of Project Management (Fifth Edition)
Cabanis-Brewin, Jeannette
(Hardcover)
An essential resource presenting state-of-the-art theory and process of project management, The AMA Handbook of Project Management has long been considered the authoritative guide.Managing complex projects can stretch you to the limits. But with a book full of experts coaching you each step of the way, you'll never be baffled, blocked, or misdirected again.Packed with essays and insights from the field's top professionals, The AMA Handbook of Project Management is the resource professionals and students rely on for its practical guidance and big picture overview of the entire field: scheduling and budgeting, engaging stakeholders, measuring performance, managing multiple projects, resolving conflicts, using agile practices, and more.Whether you need advice keeping projects on track or help preparing for certification, this new edition explains every principle, process, and development. Revised to reflect the latest changes to A Guide to the Project Management Body of Knowledge (PMBOK), the fifth edition includes new information on how to:• Close the strategy-implementation gap• Tap the power of digital transformation• Navigate M&A environments• Revise your methods for nonprofit settings• Keep pace with your evolving role• And morePacked with models, case studies, and in-depth solutions, this trusted guide helps you master the discipline, overcome obstacles, and fast track your projects and career.
Auditing Your Human Resources Department: A Step-by-Step Guide to Assessing the Key Areas of Your Program (2nd Edition)
McConnell, John H.
(Hardcover)
For human resources departments struggling to highlight their worth amidst company cuts and streamlining, author John McConnell offers a rigorous yet simple solution that is far less costly and intimidating than an outside audit. In this invaluable resource he provides readers with a proven, painless process for gauging how well their HR departments are performing. Auditing Your Human Resources Department does this by scrutinizing the eleven key functions of human resources, including recruitment and selection, compensation, benefits, education, training and development, diversity, and EOE. Using these functions as a framework, you’ll be able to gather key information, score your self-assessment, analyze relevant data, and fix any problem spots to strengthen and maximize the effectiveness of your HR efforts.The completely revised second edition includes new information on strategic planning and HR, the impact and benefits of important technology developments, and new federal workplace laws. With hundreds of pages of questionnaires, checklists, and forms, this book supplies the tools to pinpoint department strengths, improve weaknesses--and turn HR into an essential business asset.
Mastering Import and Export Management (Third Edition)
Cook, Thomas A.
(Hardcover)
For growth opportunities, look beyond the borders. According to the U.S. Department of Commerce, more than $1.6 trillion in goods are exported annually to dozens of countries, while nearly $2.4 trillion are imported. That's big business for anyone who can navigate the complicated rules and mitigate the risks surrounding international trade. Filled with step-by-step instructions, cost-effective strategies, and ready-to-use forms, this third edition of Mastering Import Export Management walks you through every key area-from handling logistics to building a global team to complying with post-9/11 security measures to clearly documenting shipments using Incoterms. Completely updated, the guide simplifies the latest regulations and gathers best practices in an evolving field, including: Strategies for reducing risk and spend in global supply chains * New documentation, operations, and procedures * Trade compliance SOPs * Guidance on managing transportation service providers * E-commerce in international trade For managers and operating personnel with the knowledge and tools to overcome challenges, the world of exporting and importing offers lucrative new frontiers.
The Disaster Recovery Handbook: A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets
Wallace, Michael
(Hardcover)
You can't predict or prevent disasters. That's reality. But with The Disaster Recovery Handbook, you can create a plan to ensure your business will continue and your vital operations, facilities, and assets will be protected. Expect the best. Plan for the worst. Survey the headlines: superstorms, data breaches, pandemics, system failures, and strikes occur regularly . . . somewhere. If a disaster hits your organization - will you be prepared? With the detailed guidance found in The Disaster Recovery Handbook, your company's survival and the speedy resumption of business is assured. This thoroughly updated third edition provides readers with clear and comprehensive instructions for assessing risk; documenting recovery procedures; assembling a disaster team; testing and debugging every step; protecting material resources; and safeguarding vital records. Featuring an examination of emerging risks, developments in IT networking, and an all-new chapter on information security, this all-in-one tool kit helps you both avoid potential trouble and recover swiftly when the worst occurs. Anything can happen, but The Disaster Recovery Handbook helps you plan for every contingency, ensuring your company is responsible, ready, and resilient.
Navel Architecture for Marine Engineers (Volume 4)
Pemberton, Richard
(Paperback)
Reeds Vol 4: Naval Architecture for Marine Engineers covers the theoretical, fundamental aspects of vessel design for students preparing for the Class 2 and Class 1 Marine Engineer Officer exams. It introduces the basic foundation themes within naval architecture--hydrostatics, stability, resistance, and powering--using worked examples to show how solutions should be presented for an exam. The topics are presented as a typical teaching module, to aid the use of the book by lecturers as a compliment to a course.This updated edition contains text and figures in line with modern practice, including many of the figures as 3D diagrams, and a new section on computer software for naval architecture. Naval Architecture for Marine Engineers also includes sample examination questions with worked examples answers to aid students in their learning.
The Competitive Advantage of Nations
Porter, Michael E.
(Hardcover)
Based on his in-depth analysis of over one-hundred leading manufacturing and service industries in ten nations, Michael Porter (Competitive Strategy, Competitive Advantage) now formulates a brilliant new theory of how and why some nations compete more effectively in international markets than others.
Reeds Sea Transport: Operation and Economics (Reeds Professional)
Alderton, Patrick M.
(Paperback)
This book gives a complete picture of the Maritime Transport Industry so that those involved with shipping can see their own specific field of interest in perspective and understand how the basic model of this mode of transport operates. The sixth edition of Reeds Sea Transport has been updated reflecting recent changes in the industry. It includes new data and statistics, new advice on safety, a review of ship types including the growth in tonnage and the increase in container ship sizes, as well as the effect of the 'depression' over recent years, all of which make essential reading for professionals as well as students on courses concerned with Shipping Ports and Transport. Modern transport professionals must be able to adapt to and anticipate the implications of changes in their industry; this book gives an insight into how management has coped with change over the last century, and enables the reader to see how this essential commercial activity has developed.
Writing Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication
Campbell, Nancy J.
(Softcover)
Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as:• health and safety• human resources• office management• administration• quality• manufacturing• customer service• finance and accountingThe book is written in a friendly, informal style, and it's loaded with pragmatic tools that make it easy to create the policy or procedure you need. Ready for immediate use, it walks you through the whole process, step by step, featuring examples, checklists, guidelines, quick tips, work plans, and forms. You'll learn how to:• Write and design documents clearly (so that employees will understand and follow the policies).• Plan, analyze, and research each element of the document.• Help employees increase efficiency, reduce mistakes and frustration, and save time and money by providing clear guidelines to follow.• Avoid mistakes that can get your company in legal trouble.
The Calling: 3 Fundamental Shifts to Stay True, Get Paid, and Do Good
Goddess, Rha
(Compact Disc)
A game-changing audiobook offering a six-step approach on how to find and follow your true calling and redefine success from entrepreneur and soul coach Rha Goddess.
The Quest for Value: A Guide for Senior Managers
Stewart, G. Bennett
(Hardcover)
Investors looking for a way to quantify corporate performance have been travelling across an arid desert for too long. The mirages of "great management," "brand name," and other fuzzy concepts tease the investor who is thirsty for knowledge. Even earnings growth doesn't explain stock price performance. In his magnum opus, The Quest for Value: The EVA(tm) Management Guide, G. Bennett Stewart, III, explains what does drive the majority of shareholder value creation.
Good to Great (Unabridged)
Collins, Jim
(Compact Disc)
The bestselling Built to Last answered the question of what it takes to build an enduring great company from the ground up. Good to Great answers an even more compelling question: "Can a good company become a great company, and, if so, how?" After a five-year research project, Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organization to make the leap from good to great while other organizations remain only good. Rigorously supported by evidence, his findings are surprising - at times even shocking - to the modern mind. Unabridged on 8 compact discs. Read by the author.
Handbook for Strategic HR: Best Practices in Organization Development from the OD Network
Jamieson, David
(Hardcover)
The role of human resources is no longer limited to hiring, managing compensation, and ensuring compliance. Since the 1990s, a transformation has occurred. Companies are calling upon a new breed of HR professionals to behave as organization development consultants, helping to determine priorities in running the business, design how work gets done, craft strategy, and shape culture. A compendium of the best thinking on the subject, Handbook for Strategic HR includes 78 articles from the renowned OD Practitioner. It introduces readers to core organization development strategies and skills, giving them creative approaches, practical tips, and proven methods to help them.
Recruiting, Interviewing, Selecting, and Orienting New Employees (6th Edition)
Arthur, Diane
(Hardcover)
A genuine classic, Recruiting, Interviewing, Selecting & Orienting New Employees is a practical guide to the employment process. Extensively revised, it contains forms, guidelines, and ready-to-use interview questions as well as advice on reference checking, interview methods, documentation issues, orientation programs, and applicant testing.From recruitment to orientation, this updated and accessible guide covers it all. Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated edition provides readers with practical information on topics including interview methods, documentation issues, reference checking, orientation programs, and applicant testing.This updated edition has been brought completely up to date, addressing new legislation on FMLA, immigration, record keeping, I-9 compliance, and much more. Full of insights on the latest staffing challenges, this comprehensive guide explores changes in technology, such as virtual interviews and recruitment, web-based orientations, and the use of electronic files and social media. Nothing is more important to the productivity of an organization than its hiring program. Recruiting, Interviewing, Selecting & Orienting New Employees provides readers with the tools they need to get employees on board and ready for long-term success.
Brand by Hand: Blisters, Calluses, and Clients - A Life in Design
Contino, Jon
(Hardcover)
Brand by Hand documents the work, career, and artistic inspiration of graphic designer extraordinaire Jon Contino.Jon is a born-and-bred New Yorker. He talks like one, he acts like one, and most importantly, he designs like one. He is the founder and creative director of Jon Contino Studio, and over the past two decades, he has built a massive collection of award-winning graphic-design work for high-profile clients such as Nike, 20th Century Fox, and Sports Illustrated. Throughout all of this, he has gone to design hell and back, facing obstacles like fear, self-doubt, and bad luck. Brand by Hand documents the work and career of Jon Contino, exploring his lifelong devotion to the guts and grime of New York and cementing his biggest artistic inspirations, from hardcore music to America’s favorite pastime. A graphic-design retrospective showcasing his minimalist illustrations and unmistakable hand-lettering, Brand by Hand shares how Contino has taken a passion for pen and ink and turned it into an expanding empire of clients, merchandise, and artwork.
Juran On Quality By Design
Juran, J.M.
(Hardcover)
Building on the experiences of scores of companies and hundreds of managers, J. M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy - service, manufacturing, and support - he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics. The author gives new emphasis to setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.
Essentials of Inventory Management (Third Edition)
Muller, Max
(Hardcover)
The bar is set high for inventory control professionals--and well-ordered stock rooms and records are just the beginning.Beyond core tasks such as locating items, you've got to project future business needs, hold down costs, and fix supply chain problems. You need strategic and financial knowledge, and the skills to manage many moving parts.Essentials of Inventory Management is the answer book that practitioners and students rely on. It breaks down the job into easy concepts and concrete steps. Examples, charts, review questions, formulas, and clear explanations help you:• Track inventory costs• Read balance sheets• Calculate gross profit • Set up a locator system• Weigh pros and cons of bar codes and RFID• Factor in replenishment costs• Decide when to get rid of dead stock• Pinpoint system dysfunctions• Mitigate risks in the supply chain• And much more.New chapters in the third edition explain how to purchase inventory, pick the best location for a distribution center, and establish safety precautions for handling inventory.Maintaining physical spaces and databases are only part of your responsibilities. From forecasting to troubleshooting to the fundamentals of finance, this book gives you the tools to optimize efficiency--and drive profits.
China Bound: John Swire & Sons and Its World, 1816 - 1980
Bickers, Robert
(Hardcover)
An unrivaled and comprehensive look at the 200-year story of Swire, a highly diversified, global group of companies including Cathay Pacific, with a rich and colorful history.The Swire Group, started by John Swire in 1816, had its beginnings as a modest Liverpool import-export company, focused mainly on the textile trade. John Swire's sons, John Samuel (1825-1898) and William Hudson (1830-1884), took the firm overseas and it was John Samuel Swire in particular whose entrepreneurial instincts would be at the root of the firm's successes in years to come.In 1861, John Swire & Sons Limited began to trade with China. In 1866, in partnership with R.S. Butterfield, the firm of Butterfield & Swire was established in Shanghai. Four years later, a branch of Butterfield & Swire was opened in Hong Kong.In 1953, four years after the establishment of the People's Republic of China, Butterfield & Swire closed all of its China offices. In 1974, Butterfield & Swire in Hong Kong was renamed John Swire & Sons (H.K.) Ltd. Today, Swire is a highly diversified group of companies--covering shipping, airlines (including Cathay Pacific), luxury hotels and agribusiness--and continues to operate out of Hong Kong, with a formal group HQ in London.This new book provides a detailed and intimate history of the company, researched and written by Robert Bickers, a Professor of History at the University of Bristol.
In the Company of Women: Inspiration and Advice From Over 100 Makers, Artists, and Entrepreneurs
Bonney, Grace
(Hardcover)
Over 100 exceptional and influential women describe how they embraced their creative spirit, overcame adversity, and sparked a global movement of entrepreneurship. Media titans and ceramicists, hoteliers and tattoo artists, comedians and architects - taken together, these profiles paint a beautiful picture of what happens when we pursue our passions and dreams.
The Kinfolk Entrepreneur: Ideas for Meaningful Work
Williams, Nathan
(Hardcover)
Nathan Williams introduces readers to 40 creative business owners around the globe, offering an inspiring, in-depth look behind the scenes of their lives and their companies. Pairing insightful interviews with striking images of these men and women and their workspaces, The Kinfolk Entrepreneur makes business personal. The book profiles both budding and experienced entrepreneurs across a broad range of industries (from fashion designers to hoteliers) in cities across the globe (from Copenhagen to Dubai). Readers will learn how today’s industry leaders handle both their successes and failures, achieve work-life balance, find motivation in the face of adversity, and so much more.
Management (Revised Edition)
Drucker, Peter F.
(Hardcover)
The essential book on management from the man who invented the discipline. Now completely revised and updated for the first time.
The Market-Driven Supply Chain: A Revolutionary Model for Sales and Operations Planning in the New On-Demand Economy
Burrows, Robert P. III
(Hardcover)
Customer demands for individual attention and specialized products are transforming commerce at every stage - including the supply chain. Today's highstakes economy requires dynamic, market-savvy sales and operations planning (SOP) to keep pace with accelerating service demands and response times. It's not as daunting as it sounds with the tools, tips, and case studies in The Market-Driven Supply Chain. This practical yet expansive book helps organizations transition from outdated supply-driven processes to new market-driven models. Readers learn how to: * Use robust analytics for conducting value segmentations and simulation analyses * Develop a customer-centric culture and a collaborative organizational structure * Dynamically rebalance the inventory mix to improve capacity and reduce costs * Retool 26 management processes to achieve market-savvy SOP Unlike other books that focus on only supply chain strategies or SOP or lean manufacturing, this book's sophisticated approach unifies all three areas, and it's the only one to explain how to operate in today's on-demand environment.
The New Spirit of Capitalism
Boltanski, Luc
(Softcover)
Why is the critique of capitalism so ineffective today? In this major work, the sociologists Eve Chiapello and Luc Boltanski suggest that we should be addressing the crisis of anticapitalist critique by exploring its very roots.Via an unprecedented analysis of management texts which influenced the thinking of employers and contributed to reorganization of companies over the last decades, the authors trace the contours of a new spirit of capitalism. From the middle of the 1970s onwards, capitalism abandoned the hierarchical Fordist work structure and developed a new network-based form of organization which was founded on employee initiative and relative work autonomy, but at the cost of material and psychological security.This new spirit of capitalism triumphed thanks to a remarkable recuperation of the “artistic critique”—that which, after May 1968, attacked the alienation of everyday life by capitalism and bureaucracy. At the same time, the “social critique” was disarmed by the appearance of neocapitalism and remained fixated on the old schemas of hierarchical production.This book, remarkable for its scope and ambition, seeks to lay the basis for a revival of these two complementary critiques.
The Successful Virtual Classroom: How to Design and Facilitate Interactive and Engaging Live Online Learning
Christopher, Darlene
(Softcover)
Virtual training gives learning professionals unprecedented flexibility, making it possible to reach participants globally and unite physically dispersed teams. But designers and facilitators must adapt their programs and delivery styles in order to be effective in this new medium. "The Successful Virtual Classroom"goes beyond introducing the technology, to offer trainers proven techniques tailored specifically to engage live online audiences. Packed with easy-to-use tools, checklists, and worksheets--as well as case studies from Oracle, UPS, and more--the book introduces the PREP model for planning, rehearsing, executing, and then conducting a postmortem following the training event. Readers will learn how to: • Make the most of virtual classroom features such as content and screen sharing, annotation tools, polls, and breakout rooms• Weave chat responses into the discussion• Compensate for the absence of body language• Monitor feedback• Engage individuals with different learning styles• Encourage audience contribution• Meet the unique needs of global participantsFeaturing icebreakers and interactive exercises designed for an online environment, this book helps readers create programs that truly drive learner engagement.
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