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Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries
Working with Difficult People (Second Revised Edition)
Hakim, Amy Cooper
Why Business People Speak Like Idiots
The Schmuck in My Office: How to Deal Effectively With Difficult People at Work
Foster, Jody J.
Poised for Success
Emily Post's: The Etiquette Advantage in Business: Personal Skills for Professional Success (2nd Edition)
Don't Burp in the Boardroom: Your Guide to Handling Uncommonly Common Workplace Dilemmas
Randall, Rosalinda Oropeza
Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients (Best Practices)