Imagine sending a pizza to your assistant's home after keeping her late at the office...or writing a "thank you" note to her spouse for being so understanding! It's not business as usual, but as management consultant Matt Weinstein makes clear, recognition and appreciation can play a vital role in boosting morale and productivity among stressed-out, overworked employees. Based on his success with some of America's best-known and most profitable companies, Weinstein presents a step-by-step plan for building an enthusiastic, high-performance team and offers hundreds of tried-and-true techniques to enhancing employee satisfaction and personal pride. SC, 219 pages.
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