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Best Practices
Andersen, Arthur
(Softcover)

62% off list price of $13.00

C-Scape: Conquer the F...
Kramer, Larry
(Hardcover)

86% off list price of $27.99

Consumed: Rethinking B...
Benett, Andrew
(Hardcover)

84% off list price of $30.00

Customer Mania!: It's ...
Blanchard, Kenneth
(Softcover)

69% off list price of $16.00

The Customer Rules: Th...
Cockerell, Lee
(Hardcover)

71% off list price of $19.99

Delivering Quality Ser...
Zeithaml, Valarie A.
(Paperback)

68% off list price of $16.95

The Disloyal Company
Leger Marketing
(Paperback)

75% off list price of $23.95

Everyone's a Critic: W...
Tancer, Bill
(Hardcover)

79% off list price of $27.95

Hidden in Plain Sight
Chipchase, Jan
(Hardcover)

76% off list price of $28.99

How to Say It: Creatin...
Griffin, Jack
(Paperback)

84% off list price of $18.00

Hug Your Haters: How t...
Baer, Jay
(Hardcover)

71% off list price of $27.00

"I Love You More Than ...
Bliss, Jeanne
(Paperback)

74% off list price of $15.00

Integrity Service: Tre...
Willingham, Ron
(Softcover)

79% off list price of $18.99

Managing Customer Valu...
Gale, Bradley T.
(Softcover)

70% off list price of $25.99

The Mesh: Why the Futu...
Gansky, Lisa
(Hardcover)

85% off list price of $25.95

Monster Loyalty
Huba, Jackie
(Hardcover)

85% off list price of $24.95

The New Rules of Retail
Lewis, Robin
(Hardcover)

78% off list price of $27.00

Nice Companies Finish ...
Shankman, Peter
(Paperback)

71% off list price of $17.00

Outstanding! 47 Ways t...
Miller, John G.
(Paperback)

71% off list price of $15.00

Satisfaction: How Ever...
Denove, Chris
(Softcover)

67% off list price of $14.95

Social CRM for Dummies
Lacy, Kyle
(Softcover)

69% off list price of $24.99

Spark: Be More Innovat...
Winsor, John
(Paperback)

76% off list price of $16.00

The Value Profit Chain
Heskett, James L.
(Paperback)

77% off list price of $24.99

Your Call Is (Not That...
Yellin, Emily
(Hardcover)

81% off list price of $26.00

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